Leo Becker-Dach
gretchen_kautzer@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 03848074Restock alert for backorder | Leo Becker-Dach |  Darryl Jacobi | Apr 25, 2026, 4:17 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 09982555Discount code not working | Leo Becker-Dach |  Tommy Kuvalis | Apr 14, 2026, 2:28 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 99547378Shipping cost question | Leo Becker-Dach | Darryl Jacobi | Apr 5, 2026, 8:51 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 99144344Refund not received | Leo Becker-Dach |  Miss Amber Hintz Sr. | Feb 7, 2026, 4:40 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 20413072App crashes at checkout | Leo Becker-Dach |  Lily Raynor | Feb 4, 2026, 8:23 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 46876214Wrong shade sent | Leo Becker-Dach |  Vilma Gusikowski | Jan 31, 2026, 8:22 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 46801874Wrong shade sent | Leo Becker-Dach |  Chaz Renner | Dec 21, 2025, 6:54 AM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 03861608Restock alert for backorder | Leo Becker-Dach |  Amely Pacocha | Nov 2, 2025, 9:23 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 18444006Loyalty points not posting | Leo Becker-Dach |  Julie Hodkiewicz | Sep 16, 2025, 5:37 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 12534954Where is my order? | Leo Becker-Dach |  Oscar O'Hara | Jun 6, 2025, 10:22 AM |