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4/5

csat response·Feb 5, 2026, 7:14 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
CommunicationProduct knowledgeof 5 options
Tell us more about your experience
“Friendly chat, fixed the issue. Took two tries to get the right shipping label.”

Properties

Response
Rating
4/5
Comment
Friendly chat, fixed the issue. Took two tries to get the right shipping label.
Responded
Feb 5, 2026, 7:14 PM
Ticket
Ticket
55199236Wrong shade sent
Customer
Customer
Dr. Brian Barrows
Team member
Team member
Eula McKenzie