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3/5

csat response·Feb 19, 2026, 7:14 AM

Survey answers

How was your chat with our Beauty Advisor?
3/5
What could we have done differently?
“Got the replacement but it took three back-and-forths to confirm the shade.”

Properties

Response
Rating
3/5
Comment
Got the replacement but it took three back-and-forths to confirm the shade.
Responded
Feb 19, 2026, 7:14 AM
Ticket
Ticket
25641673Refund not received
Customer
Customer
Jermaine Johns
Team member
Team member
Oscar O'Hara