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Responses4/5

4/5

csat response·Jan 21, 2026, 11:08 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
Product knowledgeFriendlinessof 5 options
Tell us more about your experience
“Mostly happy. Replacement product was sent but in the wrong shade initially.”

Properties

Response
Rating
4/5
Comment
Mostly happy. Replacement product was sent but in the wrong shade initially.
Responded
Jan 21, 2026, 11:08 PM
Ticket
Ticket
08841572Lost package follow-up
Customer
Customer
Dr. William Gerlach
Team member
Team member
Kaela Friesen