Neil Pfeffer
abraham.auer37@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Big fan. Their customer service has saved me more than once. | 67205839Store experience feedback | Neil Pfeffer |  Katrina Johns | May 23, 2026, 1:38 AM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 38041153Where is my order? | Neil Pfeffer |  Mr. Lonie Hudson | May 14, 2026, 2:16 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 39483015Item authenticity concern | Neil Pfeffer |  Vilma Gusikowski | Apr 27, 2026, 9:31 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 25241970BOPIS order cancelled at store | Neil Pfeffer |  Yazmin Jast | Mar 1, 2026, 9:15 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 33531926Cancel subscription / Auto-replenish | Neil Pfeffer |  Mr. Cade Senger | Mar 1, 2026, 6:35 AM |
| 5/5 | Such a delightful first impression. Already shopping. | 91168527Restock alert for backorder | Neil Pfeffer |  Amely Pacocha | Feb 28, 2026, 11:37 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 71976891Birthday gift not received | Neil Pfeffer |  Kip Schroeder IV | Nov 23, 2025, 5:04 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 66062741Return after 30-day window | Neil Pfeffer | Mr. Lonie Hudson | Oct 31, 2025, 1:43 AM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 22155205Return after 30-day window | Neil Pfeffer |  Tommy Kuvalis | Oct 6, 2025, 5:33 AM |
| 7/11 | I shop here for some categories, not others. | 81914531Wholesale order question | Neil Pfeffer |  Faith Hilll | Sep 8, 2025, 2:07 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 00137017Return after 30-day window | Neil Pfeffer |  Chaz Renner | Jul 17, 2025, 1:46 PM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 40710804Order arrived damaged | Neil Pfeffer | Mr. Lonie Hudson | Jul 3, 2025, 3:56 AM |