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CustomersRoger Bogan

Roger Bogan

lawson_rutherford@gmail.com
Tickets32Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
9/11Love everything about it. The Insider program is genuinely valuable.10037809Allergic reaction concernRoger BoganMr. Lonie HudsonApr 30, 2026, 10:38 AM
4/5Order arrived fine, agent was helpful when one product was missing.56239203Gift card balance questionRoger BoganEula McKenzieApr 23, 2026, 5:08 PM
3/5Faster customer service response times.94806999Missing items in shipmentRoger BoganKatrina JohnsApr 15, 2026, 8:22 AM
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.88909240Lost package follow-upRoger BoganDr. Mandy McLaughlinMar 12, 2026, 11:02 PM
1/5I waited 45 minutes in chat queue just to be told they'd email me.45324956Gift card balance questionRoger BoganChaz RennerFeb 27, 2026, 12:49 AM
5/5The app guided me to the right products without being pushy.10299820Gift card balance questionRoger BoganSteve O'ConnerDec 27, 2025, 6:45 AM
5/5Loved the personalized note in my order. Small touch, big impact.00789525Where is my order?Roger BoganJulie HodkiewiczAug 5, 2025, 7:15 PM
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Properties

Customer
Name
Roger Bogan
Email
lawson_rutherford@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
4,763
Lifetime spend
2,424
Last purchase
Apr 29, 2026
Skin tone
fair
Foundation shade
17C
Skin concerns
—
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Le Labo
YTD spend
2,959
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
480
Total orders
10
Preferred category
skincare
Tickets
Tickets
32
Last seen
Apr 29, 2026
Responses
Avg rating
4.43