Roger Bogan
lawson_rutherford@gmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10037809 | Allergic reaction concern | Solved | Low | Roger Bogan | — |  Mr. Lonie Hudson | Chat | vipdamagedloyalty | 5h | ●Responded | 9/11 | — | — | Apr 29, 2026 | - |
| 14781802 | Wholesale order question | Solved | High | Roger Bogan | — |  Steve O'Conner | Chat | samples | 4h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - |
| 56239203 | Gift card balance question | Closed | Normal | Roger Bogan | — |  Eula McKenzie | damaged | 1h | ●Responded | 4/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 29778888 | Shipping cost question | Solved | Normal | Roger Bogan | — |  Julie Hodkiewicz | Chat | viprefund | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 94806999 | Missing items in shipment | Closed | Normal | Roger Bogan | — |  Katrina Johns | samplesrefund | 1d 5h | ●Responded | 3/5 | — | — | Apr 13, 2026 | Apr 16, 2026 | |
| 30157640 | Gift card balance question | Pending | Normal | Roger Bogan | — | Julie Hodkiewicz | samplesgift-card | - | —Skipped | — | — | — | Apr 12, 2026 | - | |
| 05031893 | Restock alert for backorder | Closed | Normal | Roger Bogan | — |  Faith Hilll | shade-matchapp | 8h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 22, 2026 | |
| 88909240 | Lost package follow-up | Closed | Normal | Roger Bogan | — |  Dr. Mandy McLaughlin | Chat | gift-cardvip | 9h | ●Responded | 4/5 | — | — | Mar 11, 2026 | Mar 15, 2026 |
| 45324956 | Gift card balance question | Solved | Urgent | Roger Bogan | — |  Chaz Renner | wholesaleinfluencer | 22h | ●Responded | 1/5 | — | — | Feb 24, 2026 | - | |
| 66327898 | Cancel subscription / Auto-replenish | Solved | Normal | Roger Bogan | — | Dr. Mandy McLaughlin | Phone | — | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 11291501 | Where is my order? | Solved | Low | Roger Bogan | — | Chaz Renner | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 26864221 | Birthday gift not received | Closed | Normal | Roger Bogan | — |  Yazmin Jast | app | 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 | |
| 10299820 | Gift card balance question | Solved | Normal | Roger Bogan | — | Steve O'Conner | Chat | shippinginfluencerwholesale | 3h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - |
| 20605933 | Address change after shipping | Solved | Urgent | Roger Bogan | — |  Darryl Jacobi | Chat | gift-card | 20h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - |
| 49178291 | BOPIS order cancelled at store | Solved | High | Roger Bogan | — |  Leonard Waters-Howell | Chat | — | 18h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 62948020 | App login problem | Solved | Low | Roger Bogan | — | Mr. Lonie Hudson | — | 2d 15h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 46082728 | Gift card balance question | Solved | High | Roger Bogan | — | Darryl Jacobi | returnswholesale | 4h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 02142178 | Price match request | Pending | Normal | Roger Bogan | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Nov 10, 2025 | - |
| 37109812 | Loyalty points not posting | Closed | Normal | Roger Bogan | — | Darryl Jacobi | Chat | shade-matchrefund | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 11, 2025 |
| 24839084 | Cancel subscription / Auto-replenish | Pending | High | Roger Bogan | — | Eula McKenzie | Chat | influencerloyalty | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 09344622 | Foundation match help | Open | Normal | Roger Bogan | — |  Mr. Eliza Gerhold IV | Chat | vipsamples | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 35593011 | Wholesale order question | Solved | Normal | Roger Bogan | — | Steve O'Conner | Chat | appreturnswholesale | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 33220659 | Foundation match help | Closed | Normal | Roger Bogan | — |  Kaela Friesen | Social | shade-matchvipgift-card | 14h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 15823922 | Allergic reaction concern | Solved | Normal | Roger Bogan | — | Eula McKenzie | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 77274845 | Birthday gift not received | Solved | Low | Roger Bogan | — | Steve O'Conner | — | 1d 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 77955595 | BOPIS order cancelled at store | Solved | Low | Roger Bogan | — |  Mr. Skyla Trantow | samplesloyaltygift-card | 7d 21h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 00789525 | Where is my order? | Solved | Normal | Roger Bogan | — | Julie Hodkiewicz | — | 11h | ●Responded | 5/5 | — | — | Aug 3, 2025 | - | |
| 81439088 | Gift card balance question | Solved | Normal | Roger Bogan | — | Leonard Waters-Howell | loyalty | 12h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 00605419 | Question about product ingredients | Solved | Low | Roger Bogan | — |  Vilma Gusikowski | Social | bopisreturns | 2d 19h | ⊘Not fired | — | — | — | Jul 12, 2025 | - |
| 96826618 | Missing items in shipment | Solved | Normal | Roger Bogan | — |  Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 23466220 | Where is my order? | Pending | Low | Roger Bogan | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Jun 5, 2025 | - |
| 65349634 | Cancel order request | Closed | High | Roger Bogan | — | Jacklyn Dare | Chat | fragrancevipbopis | 2h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 2, 2025 |