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CustomersRufus Steuber

Rufus Steuber

clay_cronin16@hotmail.com
Tickets45Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5I want a true virtual Beauty Advisor consultation built in.81113938Pro discount enrollmentRufus SteuberKip Schroeder IVApr 22, 2026, 2:47 AM
2/5Took five days to get a reply. Then they couldn't even help with the return.34090499Order arrived damagedRufus SteuberSteve O'ConnerMar 13, 2026, 5:55 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.73134514BOPIS order cancelled at storeRufus SteuberKatrina JohnsMar 7, 2026, 12:06 PM
5/5Got my Klarna split sorted out in two messages. So easy.13135914Store experience feedbackRufus SteuberKatrina JohnsJan 8, 2026, 9:07 AM
5/5Loved the quiz, loved the recommendations, loved the gift.92915785Address change after shippingRufus SteuberDr. Mandy McLaughlinDec 26, 2025, 7:29 PM
4/5The product swap went through. Wish the email confirmations were faster.35391707Store experience feedbackRufus SteuberFaith HilllSep 20, 2025, 3:29 AM
3/5Took some effort. Had to escalate to a manager to override the return window.46223697Birthday gift not receivedRufus SteuberJacklyn DareAug 27, 2025, 2:04 PM
5/5Resolved my missing-points issue with one message. So easy.91341997Price match requestRufus SteuberChaz RennerJul 17, 2025, 12:49 AM
5/5Got my missing samples shipped out the same day. Thank you!33393962Store experience feedbackRufus SteuberMr. Skyla TrantowJun 17, 2025, 2:50 AM
3/5It's whatever. Got what I needed but no follow-through.17952621Missing samples in orderRufus SteuberGarth DooleyJun 8, 2025, 6:15 PM
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Properties

Customer
Name
Rufus Steuber
Email
clay_cronin16@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
11,825
Lifetime spend
513
Last purchase
May 19, 2026
Skin tone
fair
Foundation shade
49N
Skin concerns
fine-lines, dryness, dullness
Allergies / restrictions
fragrance-free
Favorite brands
Glossier, Le Labo
YTD spend
1,482
App installed
Yes
App last opened
May 6, 2026
Email subscribed
No
Marketing segment
high-value
Last purchase amount
480
Total orders
10
Preferred category
tools
Tickets
Tickets
45
Last seen
May 20, 2026
Responses
Avg rating
4.00