Rufus Steuber
clay_cronin16@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | I want a true virtual Beauty Advisor consultation built in. | 81113938Pro discount enrollment | Apr 22, 2026, 2:47 AM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 34090499Order arrived damaged | Mar 13, 2026, 5:55 AM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 73134514BOPIS order cancelled at store | Mar 7, 2026, 12:06 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 13135914Store experience feedback | Jan 8, 2026, 9:07 AM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 92915785Address change after shipping | Dec 26, 2025, 7:29 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 35391707Store experience feedback | Sep 20, 2025, 3:29 AM | ||
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 46223697Birthday gift not received | Aug 27, 2025, 2:04 PM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 91341997Price match request | Jul 17, 2025, 12:49 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 33393962Store experience feedback | Jun 17, 2025, 2:50 AM | ||
| 3/5 | It's whatever. Got what I needed but no follow-through. | 17952621Missing samples in order | Jun 8, 2025, 6:15 PM |