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CustomersMr. Sam Adams

Mr. Sam Adams

sam_dickinson96@gmail.com
Tickets38Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Amazing service! Sara helped me find the perfect foundation match over chat.35616469Discount code not workingMr. Sam AdamsMr. Skyla TrantowMay 23, 2026, 7:57 PM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.22391862Birthday gift not receivedMr. Sam AdamsLeonard Waters-HowellMay 23, 2026, 9:44 AM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.25768707Influencer code not workingMr. Sam AdamsMr. Cade SengerFeb 19, 2026, 12:09 AM
5/5First app open and I already feel like a VIP. Lovely.28426023Address change after shippingMr. Sam AdamsMr. Skyla TrantowJan 15, 2026, 2:11 AM
5/5Improve the in-store digital experience.38606149App login problemMr. Sam AdamsMiss Amber Hintz Sr.Dec 9, 2025, 10:28 AM
5/5Bring back the old loyalty point structure.26492116Store experience feedbackMr. Sam AdamsKatrina JohnsNov 29, 2025, 11:16 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.50697973Missing samples in orderMr. Sam AdamsSteve O'ConnerNov 21, 2025, 9:04 PM
10/11The selection, the service, the app — all top tier.33620313Cancel subscription / Auto-replenishMr. Sam AdamsOscar O'HaraAug 11, 2025, 9:34 PM
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Properties

Customer
Name
Mr. Sam Adams
Email
sam_dickinson96@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
4,957
Lifetime spend
99
Last purchase
May 2, 2026
Skin tone
light
Foundation shade
13N
Skin concerns
hyperpigmentation, acne
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Charlotte Tilbury, Tatcha, Drunk Elephant
YTD spend
3,280
App installed
Yes
App last opened
Apr 9, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
2
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 23, 2026
Responses
Avg rating
6.13