Roy D'Amore
narciso_wisoky29@hotmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 67310905App crashes at checkout | Roy D'Amore |  Dr. Mandy McLaughlin | May 23, 2026, 5:01 PM |
| 10/11 | Already referred three friends. They all love it too. | 90945841Order arrived damaged | Roy D'Amore |  Garth Dooley | Apr 20, 2026, 4:43 AM |
| 9/11 | Already referred three friends. They all love it too. | 85443946Pro discount enrollment | Roy D'Amore |  Darryl Jacobi | Apr 15, 2026, 6:54 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 84970822Store experience feedback | Roy D'Amore |  Kip Schroeder IV | Mar 23, 2026, 2:52 AM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 92806690Missing items in shipment | Roy D'Amore |  Faith Hilll | Mar 14, 2026, 5:33 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 97044514Missing items in shipment | Roy D'Amore | Darryl Jacobi | Feb 11, 2026, 10:43 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 08304856BOPIS order cancelled at store | Roy D'Amore |  Miss Amber Hintz Sr. | Jan 24, 2026, 7:44 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 71175272Missing samples in order | Roy D'Amore | Garth Dooley | Nov 26, 2025, 10:20 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 22741897Lost package follow-up | Roy D'Amore |  Leonard Waters-Howell | Nov 16, 2025, 5:47 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 28429736Influencer code not working | Roy D'Amore |  Julie Hodkiewicz | Nov 13, 2025, 12:29 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 99834309Missing samples in order | Roy D'Amore |  Amely Pacocha | Nov 5, 2025, 10:32 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 22919680Pro discount enrollment | Roy D'Amore |  Mr. Skyla Trantow | Oct 22, 2025, 2:49 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 25554288Item authenticity concern | Roy D'Amore | Kip Schroeder IV | Jul 20, 2025, 9:26 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 83184351Birthday gift not received | Roy D'Amore | Dr. Mandy McLaughlin | Jul 19, 2025, 10:36 AM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 50686950Insider tier issue | Roy D'Amore | Garth Dooley | Jul 7, 2025, 3:06 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 87065883Discount code not working | Roy D'Amore |  Chaz Renner | Jun 18, 2025, 12:05 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 59929462Missing samples in order | Roy D'Amore |  Lily Raynor | Jun 14, 2025, 7:14 AM |
| 4/11 | Wouldn't recommend after the return debacle I went through. | 36603652BOPIS order cancelled at store | Roy D'Amore | Miss Amber Hintz Sr. | Jun 13, 2025, 1:03 PM |