Roy D'Amore
narciso_wisoky29@hotmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67310905 | App crashes at checkout | Solved | Low | Roy D'Amore | — |  Dr. Mandy McLaughlin | Chat | vipgift-carddamaged | 2d 3h | ●Responded | 4/5 | — | — | May 20, 2026 | - |
| 22762678 | Address change after shipping | Pending | Normal | Roy D'Amore | — |  Mr. Lonie Hudson | Chat | gift-cardshade-match | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 90945841 | Order arrived damaged | Closed | Low | Roy D'Amore | — |  Garth Dooley | — | 17h | ●Responded | 10/11 | — | — | Apr 17, 2026 | Apr 25, 2026 | |
| 85443946 | Pro discount enrollment | Solved | Low | Roy D'Amore | — |  Darryl Jacobi | — | 6h | ●Responded | 9/11 | — | — | Apr 14, 2026 | - | |
| 99465079 | App crashes at checkout | Solved | Normal | Roy D'Amore | — |  Eula McKenzie | Chat | refundgift-cardfragrance | 18h | ⊘Not fired | — | — | — | Mar 24, 2026 | - |
| 84970822 | Store experience feedback | Solved | Normal | Roy D'Amore | — |  Kip Schroeder IV | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - |
| 21147296 | Cancel order request | Pending | Normal | Roy D'Amore | — |  Oscar O'Hara | loyaltyvipbopis | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 92806690 | Missing items in shipment | Closed | High | Roy D'Amore | — |  Faith Hilll | Chat | returnsgift-card | 19h | ●Responded | 9/11 | — | — | Mar 12, 2026 | Mar 18, 2026 |
| 33562066 | Missing samples in order | Solved | Normal | Roy D'Amore | — | Oscar O'Hara | Chat | returnsapp | 2h | ⊘Not fired | — | — | — | Mar 4, 2026 | - |
| 65487102 | Shipping cost question | Closed | Normal | Roy D'Amore | — |  Miss Amber Hintz Sr. | returns | 3h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 3, 2026 | |
| 54312723 | Wholesale order question | Closed | Normal | Roy D'Amore | — |  Ignatius Cummerata | — | 3h | ○Sent, no reply | — | — | — | Feb 22, 2026 | Feb 24, 2026 | |
| 08853678 | Pro discount enrollment | Solved | Normal | Roy D'Amore | — |  Lily Raynor | Chat | wholesaledamaged | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 31616162 | Order arrived damaged | Closed | Low | Roy D'Amore | — |  Chaz Renner | Chat | shade-matchshipping | 6h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 20, 2026 |
| 81554339 | Shipping cost question | Solved | Low | Roy D'Amore | — |  Leonard Waters-Howell | bopissamplesdamaged | 2h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 97044514 | Missing items in shipment | Closed | Normal | Roy D'Amore | — | Darryl Jacobi | Chat | — | 3h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 16, 2026 |
| 08304856 | BOPIS order cancelled at store | Solved | Normal | Roy D'Amore | — | Miss Amber Hintz Sr. | wholesaleapp | 9h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - | |
| 80142324 | Gift card balance question | Solved | Normal | Roy D'Amore | — |  Yazmin Jast | fragrance | 7h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 54045588 | Klarna / Afterpay split issue | Closed | High | Roy D'Amore | — | Oscar O'Hara | Phone | samplesapp | 18h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 |
| 55586899 | Return after 30-day window | Solved | Normal | Roy D'Amore | — | Faith Hilll | Chat | wholesale | 2d 21h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 64185318 | Discount code not working | Closed | Low | Roy D'Amore | — | Oscar O'Hara | Chat | loyaltyshippingapp | 10h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 14, 2025 |
| 71175272 | Missing samples in order | Solved | High | Roy D'Amore | — | Garth Dooley | — | 2h | ●Responded | 4/5 | — | — | Nov 25, 2025 | - | |
| 22741897 | Lost package follow-up | Solved | Normal | Roy D'Amore | — | Leonard Waters-Howell | Chat | fragrancegift-card | 3h | ●Responded | 5/5 | — | — | Nov 16, 2025 | - |
| 15441630 | Where is my order? | Closed | Normal | Roy D'Amore | — | Yazmin Jast | Social | — | 4d 4h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 26, 2025 |
| 28429736 | Influencer code not working | Closed | Normal | Roy D'Amore | — |  Julie Hodkiewicz | — | 2h | ●Responded | 5/5 | — | — | Nov 11, 2025 | Nov 13, 2025 | |
| 99834309 | Missing samples in order | Solved | Urgent | Roy D'Amore | — |  Amely Pacocha | Phone | vipgift-card | 6h | ●Responded | 3/5 | — | — | Nov 5, 2025 | - |
| 08873447 | Loyalty points not posting | Solved | Normal | Roy D'Amore | — |  Vilma Gusikowski | Social | fragrancereturnsgift-card | 8h | ⊘Not fired | — | — | — | Nov 4, 2025 | - |
| 38428375 | Order arrived damaged | Solved | Urgent | Roy D'Amore | — |  Jacklyn Dare | Chat | fragrancevip | 5h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - |
| 22919680 | Pro discount enrollment | Solved | Normal | Roy D'Amore | — |  Mr. Skyla Trantow | Chat | loyaltyreturnsfragrance | 1h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - |
| 16013341 | Gift card balance question | Closed | Normal | Roy D'Amore | — | Chaz Renner | loyalty | 4h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 19, 2025 | |
| 73801120 | Store experience feedback | Solved | Normal | Roy D'Amore | — | Julie Hodkiewicz | appinfluencervip | 2h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 50853161 | Wholesale order question | Closed | Low | Roy D'Amore | — | Vilma Gusikowski | loyaltysamplesvip | 16h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 26, 2025 | |
| 78724042 | BOPIS pickup not ready | Solved | Normal | Roy D'Amore | — | Miss Amber Hintz Sr. | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 82552767 | Order arrived damaged | Closed | High | Roy D'Amore | — | Vilma Gusikowski | gift-cardsamples | 15h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 3, 2025 | |
| 26482153 | Wrong shade sent | Closed | Low | Roy D'Amore | — | Amely Pacocha | samplesreturns | 7d 21h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Sep 6, 2025 | |
| 28868978 | Item authenticity concern | Solved | Normal | Roy D'Amore | — | Mr. Lonie Hudson | damagedinfluencer | 1d 5h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 60907282 | Store experience feedback | Solved | Normal | Roy D'Amore | — | Mr. Lonie Hudson | Chat | wholesaleappvip | 23h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 54859985 | Price match request | Solved | High | Roy D'Amore | — | Yazmin Jast | wholesaleapp | 14h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 25554288 | Item authenticity concern | Solved | Normal | Roy D'Amore | — | Kip Schroeder IV | Chat | returns | 3h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - |
| 83184351 | Birthday gift not received | Solved | Normal | Roy D'Amore | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | |
| 08561561 | Store experience feedback | Solved | Normal | Roy D'Amore | — | Chaz Renner | Chat | viployaltyapp | 2d 21h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 50686950 | Insider tier issue | Solved | Normal | Roy D'Amore | — | Garth Dooley | Chat | — | 8h | ●Responded | 4/5 | — | — | Jul 5, 2025 | - |
| 31589692 | Pro discount enrollment | Solved | Normal | Roy D'Amore | — | Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 87065883 | Discount code not working | Solved | Normal | Roy D'Amore | — | Chaz Renner | loyaltyrefund | 7h | ●Responded | 5/5 | — | — | Jun 17, 2025 | - | |
| 59929462 | Missing samples in order | Solved | Normal | Roy D'Amore | — | Lily Raynor | Chat | — | 5h | ●Responded | 3/5 | — | — | Jun 13, 2025 | - |
| 17215737 | Cancel subscription / Auto-replenish | Solved | Normal | Roy D'Amore | — | Mr. Skyla Trantow | — | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 68036411 | Influencer code not working | Solved | Normal | Roy D'Amore | — | Kip Schroeder IV | — | 1d 8h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 36603652 | BOPIS order cancelled at store | Closed | High | Roy D'Amore | — | Miss Amber Hintz Sr. | — | 6h | ●Responded | 4/11 | — | — | Jun 11, 2025 | Jun 13, 2025 | |
| 49549545 | Allergic reaction concern | Solved | Normal | Roy D'Amore | — |  Katrina Johns | Chat | vipdamaged | 9d 21h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |