Ms. Caleigh Maggio
mikayla_shields@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Did everything from my phone in the elevator. So easy. | 98300349Where is my order? | Ms. Caleigh Maggio |  Chaz Renner | May 19, 2026, 12:34 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 58744249Refund not received | Ms. Caleigh Maggio |  Mr. Skyla Trantow | May 18, 2026, 4:22 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 02923686Restock alert for backorder | Ms. Caleigh Maggio |  Jacklyn Dare | May 14, 2026, 9:37 PM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 02914568Gift card balance question | Ms. Caleigh Maggio |  Katrina Johns | May 1, 2026, 10:57 PM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 32269059Loyalty points not posting | Ms. Caleigh Maggio | Mr. Skyla Trantow | Apr 29, 2026, 8:35 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 97716224Gift card balance question | Ms. Caleigh Maggio |  Mr. Lonie Hudson | Feb 3, 2026, 10:53 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 57904273Refund not received | Ms. Caleigh Maggio |  Darryl Jacobi | Jan 31, 2026, 4:12 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 18834744Price match request | Ms. Caleigh Maggio |  Julie Hodkiewicz | Jan 11, 2026, 3:05 PM |
| 2/5 | App kept asking for the same info on different screens. | 09734836Cancel subscription / Auto-replenish | Ms. Caleigh Maggio |  Ignatius Cummerata | Dec 6, 2025, 11:08 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 21283648BOPIS pickup not ready | Ms. Caleigh Maggio |  Dr. Mandy McLaughlin | Nov 22, 2025, 2:21 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 09776891App login problem | Ms. Caleigh Maggio | Mr. Lonie Hudson | Nov 9, 2025, 6:06 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 47478855Cancel order request | Ms. Caleigh Maggio | Mr. Lonie Hudson | Nov 5, 2025, 7:57 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 60717032Wrong shade sent | Ms. Caleigh Maggio |  Amely Pacocha | Oct 24, 2025, 10:41 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 82205978Missing samples in order | Ms. Caleigh Maggio |  Steve O'Conner | Sep 5, 2025, 5:48 PM |