Ms. Caleigh Maggio
mikayla_shields@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98300349 | Where is my order? | Solved | Normal | — | bopisrefund | 5h | ●Responded | 5/5 | — | — | May 18, 2026 | - | |||
| 58744249 | Refund not received | Closed | Low | — | vipapp | 17h | ●Responded | 5/5 | — | — | May 15, 2026 | May 17, 2026 | |||
| 02923686 | Restock alert for backorder | Solved | Normal | — | — | 4h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |||
| 11708962 | Refund not received | Closed | High | — | — | 1h | ○Sent, no reply | — | — | — | May 13, 2026 | May 14, 2026 | |||
| 56905983 | Shipping cost question | Pending | Low | — | — | - | —Skipped | — | — | — | May 8, 2026 | - | |||
| 17468649 | Klarna / Afterpay split issue | Solved | High | — | influencer | 2d 7h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 02914568 | Gift card balance question | Closed | Normal | — | Chat | shipping | 23h | ●Responded | 10/11 | — | — | Apr 29, 2026 | May 6, 2026 | ||
| 32269059 | Loyalty points not posting | Solved | High | — | Chat | — | 1d 10h | ●Responded | 4/5 | — | — | Apr 27, 2026 | - | ||
| 56912300 | Address change after shipping | Closed | Normal | — | — | 2d 4h | ⊘Not fired | — | — | — | Apr 23, 2026 | May 2, 2026 | |||
| 59316234 | Influencer code not working | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |||
| 26598226 | Shipping cost question | Solved | Normal | — | Phone | fragrancesamples | 14h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | ||
| 20846918 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | refundloyalty | 5h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 | ||
| 97716224 | Gift card balance question | Solved | Normal | — | bopis | 2d 16h | ●Responded | 3/5 | — | — | Jan 31, 2026 | - | |||
| 57904273 | Refund not received | Solved | Normal | — | Phone | — | 1h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | ||
| 14131814 | Return after 30-day window | Solved | Normal | — | bopis | 1d 8h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |||
| 18834744 | Price match request | Closed | Low | — | Chat | returnsvipgift-card | 1d | ●Responded | 5/5 | — | — | Jan 10, 2026 | Jan 15, 2026 | ||
| 29631612 | Store experience feedback | Solved | Normal | — | wholesaleinfluencer | 6h | ⊘Not fired | — | — | — | Dec 18, 2025 | - | |||
| 24516048 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | influencergift-card | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | ||
| 00225467 | Address change after shipping | Open | Normal | — | influencerfragrance | - | —Skipped | — | — | — | Dec 7, 2025 | - | |||
| 09734836 | Cancel subscription / Auto-replenish | Closed | High | — | Phone | shade-matchshipping | 1h | ●Responded | 2/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | ||
| 92737337 | Return after 30-day window | Solved | Low | — | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | ||
| 09513912 | Loyalty points not posting | Solved | Low | — | gift-cardbopis | 5h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 21283648 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 4d 14h | ●Responded | 3/5 | — | — | Nov 17, 2025 | - | ||
| 41674461 | Restock alert for backorder | Solved | Normal | — | Phone | samplesfragrance | 17h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | ||
| 46188244 | App login problem | Solved | Normal | — | Chat | vipappwholesale | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 93645821 | Missing samples in order | Solved | Normal | — | Phone | gift-carddamaged | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 09776891 | App login problem | Solved | Low | — | Chat | — | 5h | ●Responded | 4/5 | — | — | Nov 8, 2025 | - | ||
| 05576065 | Influencer code not working | Solved | High | — | shippingreturnsshade-match | 18h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 47478855 | Cancel order request | Solved | Normal | — | bopisinfluencer | 3h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - | |||
| 60717032 | Wrong shade sent | Closed | High | — | vipwholesalegift-card | 2h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 27, 2025 | |||
| 09090016 | Wholesale order question | Pending | Urgent | — | Chat | damagedwholesale | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 26256222 | Price match request | Solved | Low | — | Phone | gift-cardinfluencershade-match | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | ||
| 56833476 | Loyalty points not posting | Closed | Low | — | samples | 2h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |||
| 08833142 | Loyalty points not posting | Open | Low | — | gift-card | - | —Skipped | — | — | — | Sep 9, 2025 | - | |||
| 18090290 | Question about product ingredients | Solved | High | — | fragrancerefund | 1d | ⊘Not fired | — | — | — | Sep 6, 2025 | - | |||
| 33372754 | Influencer code not working | Closed | Low | — | Chat | — | 1d 9h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 | ||
| 82205978 | Missing samples in order | Closed | Normal | — | bopiswholesaledamaged | 6h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 6, 2025 | |||
| 28771513 | App login problem | Solved | Normal | — | Chat | — | 1d 12h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | ||
| 82139283 | Influencer code not working | Solved | Normal | — | bopisdamagedloyalty | 6h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |||
| 29561003 | Gift card balance question | Closed | Low | — | Chat | sampleswholesaleshipping | 6h | ⊘Not fired | — | — | — | Jun 28, 2025 | Jul 4, 2025 | ||
| 45627024 | BOPIS pickup not ready | Solved | Normal | — | — | 2d 9h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |