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CustomersOdie Becker

Odie Becker

grayson_labadie@gmail.com
Tickets45Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.92474913BOPIS pickup not readyOdie BeckerJacklyn DareMar 20, 2026, 4:25 PM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.05133416Restock alert for backorderOdie BeckerDarryl JacobiFeb 20, 2026, 8:59 PM
4/5Helpful, but the hold music in the phone queue was rough.59032757App login problemOdie BeckerIgnatius CummerataFeb 9, 2026, 9:27 AM
4/11The store experience used to be excellent. Now it's understaffed and rushed.97452113Gift card balance questionOdie BeckerLily RaynorFeb 7, 2026, 9:29 AM
7/11I like it but I also shop other places.33827901Shipping cost questionOdie BeckerMiss Amber Hintz Sr.Oct 15, 2025, 1:37 AM
4/5Solved my return, just needed a couple of follow-ups to get there.43099901Wrong shade sentOdie BeckerMr. Skyla TrantowOct 3, 2025, 3:14 AM
4/11The Insider perks feel watered down compared to two years ago.42118446Price match requestOdie BeckerTommy KuvalisSep 24, 2025, 11:44 AM
2/5Three chats, no resolution. The fourth agent finally helped.08920627Cancel subscription / Auto-replenishOdie BeckerMr. Cade SengerAug 8, 2025, 1:39 AM
4/5Mostly easy. The app made me re-login before processing the return.13787597Restock alert for backorderOdie BeckerDarryl JacobiJul 22, 2025, 2:42 PM
4/11Pricing has crept up and the value isn't there anymore.98171900Lost package follow-upOdie BeckerJacklyn DareJul 21, 2025, 3:32 PM
4/5Pretty smooth. One step required a follow-up email.90977560Cancel order requestOdie BeckerIgnatius CummerataJul 3, 2025, 6:58 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.38990124Wholesale order questionOdie BeckerLily RaynorJun 21, 2025, 11:33 AM
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Properties

Customer
Name
Odie Becker
Email
grayson_labadie@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
7,460
Lifetime spend
391
Last purchase
—
Skin tone
rich
Foundation shade
52P
Skin concerns
redness, dullness
Allergies / restrictions
—
Favorite brands
Fenty Beauty
YTD spend
—
App installed
—
App last opened
Apr 28, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
45
Last seen
May 12, 2026
Responses
Avg rating
4.33