Odie Becker
grayson_labadie@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30190799 | Price match request | Solved | Low | — | — | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 53541158 | App login problem | Solved | Low | — | Chat | — | 4h | ⊘Not fired | — | — | — | May 8, 2026 | - | ||
| 38815336 | Wrong shade sent | Pending | Normal | — | — | - | —Skipped | — | — | — | May 8, 2026 | - | |||
| 17161906 | App login problem | Solved | Normal | — | fragrancewholesale | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 80238420 | Allergic reaction concern | Solved | Normal | — | — | 11h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |||
| 53884680 | Allergic reaction concern | Closed | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 22, 2026 | ||
| 34334481 | Wholesale order question | Solved | Normal | — | appshade-matchshipping | 9h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |||
| 51718080 | Price match request | Pending | Low | — | Phone | refundshippingreturns | - | —Skipped | — | — | — | Apr 1, 2026 | - | ||
| 92474913 | BOPIS pickup not ready | Solved | Normal | — | shippingappreturns | 6h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |||
| 71817797 | Address change after shipping | Closed | Normal | — | shippingreturnswholesale | 7h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 6, 2026 | |||
| 05133416 | Restock alert for backorder | Solved | High | — | samplesinfluencerapp | 5h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - | |||
| 59032757 | App login problem | Solved | High | — | Phone | — | 1d 2h | ●Responded | 4/5 | — | — | Feb 6, 2026 | - | ||
| 97452113 | Gift card balance question | Solved | Normal | — | Chat | — | 4d 23h | ●Responded | 4/11 | — | — | Jan 31, 2026 | - | ||
| 85549536 | Wrong shade sent | Solved | Normal | — | Social | appvip | 19h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | ||
| 18648863 | Question about product ingredients | Pending | Normal | — | loyaltysamples | - | —Skipped | — | — | — | Dec 16, 2025 | - | |||
| 11270652 | Return after 30-day window | Closed | Low | — | shippingbopis | 2h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 10, 2025 | |||
| 95178496 | Refund not received | Closed | Normal | — | — | 6d 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 8, 2025 | |||
| 36356305 | Loyalty points not posting | Closed | Low | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 30, 2025 | ||
| 40274843 | App login problem | Solved | Normal | — | Chat | gift-card | 9h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | ||
| 99940345 | Cancel subscription / Auto-replenish | Closed | Normal | — | shipping | 13h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 | |||
| 30790841 | Where is my order? | Solved | Normal | — | Phone | fragrance | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | ||
| 44517365 | Loyalty points not posting | Pending | Low | — | — | - | —Skipped | — | — | — | Nov 8, 2025 | - | |||
| 72589504 | Price match request | Open | Normal | — | samplesinfluencer | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 16211021 | Where is my order? | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | ||
| 27673966 | Order arrived damaged | Solved | Low | — | wholesale | 7d 11h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 29849660 | BOPIS pickup not ready | Solved | Normal | — | Social | damagedvipwholesale | 15h | ⊘Not fired | — | — | — | Oct 15, 2025 | - | ||
| 33827901 | Shipping cost question | Solved | High | — | — | 2d 21h | ●Responded | 7/11 | — | — | Oct 11, 2025 | - | |||
| 91973295 | Lost package follow-up | Solved | High | — | — | 5h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 43099901 | Wrong shade sent | Solved | Normal | — | — | 8h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | |||
| 42118446 | Price match request | Solved | Normal | — | Phone | bopis | 15h | ●Responded | 4/11 | — | — | Sep 23, 2025 | - | ||
| 09587162 | Question about product ingredients | Closed | High | — | Chat | returnswholesale | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | ||
| 06201083 | Cancel order request | Solved | Normal | — | bopisshippingloyalty | 1d 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 32485724 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | samplesvipgift-card | 4h | ⊘Not fired | — | — | — | Sep 1, 2025 | - | ||
| 54318073 | Foundation match help | Solved | Normal | — | vip | 1d | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 40309912 | BOPIS order cancelled at store | Pending | High | — | Chat | wholesale | - | —Skipped | — | — | — | Aug 22, 2025 | - | ||
| 08920627 | Cancel subscription / Auto-replenish | Solved | Low | — | samplesreturnsshipping | 6h | ●Responded | 2/5 | — | — | Aug 6, 2025 | - | |||
| 50702630 | Loyalty points not posting | Solved | Low | — | Phone | — | 19h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | ||
| 13787597 | Restock alert for backorder | Solved | High | — | wholesalesamplesapp | 2d 7h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - | |||
| 98171900 | Lost package follow-up | Closed | Low | — | vipapp | 1d 20h | ●Responded | 4/11 | — | — | Jul 18, 2025 | Jul 25, 2025 | |||
| 90977560 | Cancel order request | Solved | Urgent | — | returns | 2d 14h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |||
| 17729820 | Pro discount enrollment | Closed | Normal | — | Social | damaged | 14h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jul 2, 2025 | ||
| 38990124 | Wholesale order question | Solved | Low | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | ||
| 98249330 | Allergic reaction concern | Solved | Normal | — | Chat | vipshade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | ||
| 80704064 | Order arrived damaged | Closed | Normal | — | Chat | — | 14h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 10, 2025 | ||
| 15463398 | Store experience feedback | Open | High | — | influencerapp | - | —Skipped | — | — | — | Jun 2, 2025 | - |