Odie Becker
grayson_labadie@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 92474913BOPIS pickup not ready | Mar 20, 2026, 4:25 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 05133416Restock alert for backorder | Feb 20, 2026, 8:59 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 59032757App login problem | Feb 9, 2026, 9:27 AM | ||
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 97452113Gift card balance question | Feb 7, 2026, 9:29 AM | ||
| 7/11 | I like it but I also shop other places. | 33827901Shipping cost question | Oct 15, 2025, 1:37 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 43099901Wrong shade sent | Oct 3, 2025, 3:14 AM | ||
| 4/11 | The Insider perks feel watered down compared to two years ago. | 42118446Price match request | Sep 24, 2025, 11:44 AM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 08920627Cancel subscription / Auto-replenish | Aug 8, 2025, 1:39 AM | ||
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 13787597Restock alert for backorder | Jul 22, 2025, 2:42 PM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 98171900Lost package follow-up | Jul 21, 2025, 3:32 PM | ||
| 4/5 | Pretty smooth. One step required a follow-up email. | 90977560Cancel order request | Jul 3, 2025, 6:58 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 38990124Wholesale order question | Jun 21, 2025, 11:33 AM |