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CustomersMiss Christop Grimes

Miss Christop Grimes

esmeralda.blanda@gmail.com
Tickets37Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Two weeks for a refund on an order that was lost in transit.64978842Insider tier issueMiss Christop GrimesIgnatius CummerataMay 5, 2026, 2:02 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.44060476Discount code not workingMiss Christop GrimesMr. Cade SengerApr 6, 2026, 2:54 PM
7/11Generally good. A few things could be better but no complaints.05541912Discount code not workingMiss Christop GrimesKatrina JohnsDec 19, 2025, 5:04 PM
5/5Honestly the best customer service in beauty. Always feels personal.67261318App login problemMiss Christop GrimesKatrina JohnsDec 4, 2025, 2:28 AM
5/5Onboarding was so smooth. Love the personalized routine builder.78382449Pro discount enrollmentMiss Christop GrimesFaith HilllAug 22, 2025, 8:07 AM
2/5Long wait, then the agent disconnected without resolving anything.09953173Where is my order?Miss Christop GrimesOscar O'HaraAug 6, 2025, 11:01 AM
7/11Pretty good. Selection is great, service is hit or miss.88648202Loyalty points not postingMiss Christop GrimesMr. Lonie HudsonJul 12, 2025, 1:16 PM
3/5Average first experience. App is okay.02015488Loyalty points not postingMiss Christop GrimesMr. Cade SengerJun 11, 2025, 12:22 PM
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Properties

Customer
Name
Miss Christop Grimes
Email
esmeralda.blanda@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
6,798
Lifetime spend
22
Last purchase
Feb 28, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
dark-circles
Allergies / restrictions
fragrance-free
Favorite brands
Tatcha, Kiehl's, Drunk Elephant, Rare Beauty
YTD spend
3,801
App installed
Yes
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
5
Preferred category
fragrance
Tickets
Tickets
37
Last seen
May 21, 2026
Responses
Avg rating
4.50