Miss Christop Grimes
esmeralda.blanda@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47377715 | Address change after shipping | Open | Urgent | — | Phone | refundloyalty | - | —Skipped | — | — | — | May 21, 2026 | - | ||
| 81199413 | Insider tier issue | Solved | Low | — | Chat | sampleswholesaledamaged | 15h | ○Sent, no reply | — | — | — | May 11, 2026 | - | ||
| 35934175 | App crashes at checkout | Closed | Normal | — | Chat | — | 1h | ⊘Not fired | — | — | — | May 7, 2026 | May 10, 2026 | ||
| 16324055 | Insider tier issue | Solved | Low | — | Chat | shade-match | 1d 4h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 64978842 | Insider tier issue | Closed | Urgent | — | Phone | vipinfluencer | 2d | ●Responded | 2/5 | — | — | May 1, 2026 | May 7, 2026 | ||
| 71448138 | Pro discount enrollment | Open | Normal | — | — | - | —Skipped | — | — | — | Apr 16, 2026 | - | |||
| 44060476 | Discount code not working | Closed | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 7, 2026 | |||
| 81243763 | Shipping cost question | Pending | Normal | — | refundbopis | - | —Skipped | — | — | — | Mar 17, 2026 | - | |||
| 58093507 | Influencer code not working | Solved | Normal | — | Chat | refundreturnsloyalty | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | ||
| 08118634 | Question about product ingredients | Closed | Normal | — | wholesalesamples | 8h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 14, 2026 | |||
| 91668754 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | wholesaledamagedreturns | 13h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | ||
| 09831054 | Missing items in shipment | Solved | Normal | — | gift-cardshade-match | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 99224395 | Foundation match help | Closed | Normal | — | gift-cardloyaltywholesale | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 | |||
| 05541912 | Discount code not working | Closed | High | — | bopis | 2d 21h | ●Responded | 7/11 | — | — | Dec 16, 2025 | Dec 20, 2025 | |||
| 67261318 | App login problem | Closed | Normal | — | — | 8h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 9, 2025 | |||
| 55830710 | Address change after shipping | Closed | Low | — | Chat | samplesbopiswholesale | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | Nov 30, 2025 | ||
| 27419269 | Order arrived damaged | Solved | Urgent | — | Chat | fragrancewholesale | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 90195793 | Birthday gift not received | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 5, 2025 | |||
| 81238766 | Lost package follow-up | Closed | Normal | — | Social | — | 3h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 | ||
| 81997112 | Refund not received | Solved | Low | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 04790510 | Lost package follow-up | Closed | Urgent | — | shade-matchdamagedvip | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 2, 2025 | |||
| 81269654 | BOPIS order cancelled at store | Closed | Low | — | gift-cardshippingloyalty | 5d 20h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 26, 2025 | |||
| 58621721 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | influencerfragranceshipping | 5h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | ||
| 74783324 | App crashes at checkout | Closed | High | — | bopisgift-card | 2d 12h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 15, 2025 | |||
| 78382449 | Pro discount enrollment | Closed | Normal | — | shade-match | 3h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 22, 2025 | |||
| 35748261 | Birthday gift not received | Pending | Normal | — | refund | - | —Skipped | — | — | — | Aug 8, 2025 | - | |||
| 09953173 | Where is my order? | Solved | Low | — | wholesalebopis | 22h | ●Responded | 2/5 | — | — | Aug 4, 2025 | - | |||
| 37979558 | Refund not received | Closed | Normal | — | Chat | wholesale | 1d 15h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Aug 2, 2025 | ||
| 12697348 | Lost package follow-up | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |||
| 47254658 | Missing samples in order | Open | Low | — | vipreturns | - | —Skipped | — | — | — | Jul 16, 2025 | - | |||
| 16410630 | Allergic reaction concern | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 88648202 | Loyalty points not posting | Closed | Normal | — | Chat | samplesshippingapp | 1h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 18, 2025 | ||
| 60367660 | BOPIS order cancelled at store | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 11, 2025 | - | ||
| 83329466 | Order arrived damaged | Closed | Normal | — | Social | vip | 8h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 13, 2025 | ||
| 01576094 | Restock alert for backorder | Solved | Normal | — | Chat | vipfragrancereturns | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 21380459 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | gift-card | 2d 21h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 02015488 | Loyalty points not posting | Solved | Normal | — | Chat | — | 21h | ●Responded | 3/5 | — | — | Jun 9, 2025 | - |