Isabel Flatley
krystal10@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 69033367Allergic reaction concern | Isabel Flatley |  Lily Raynor | May 2, 2026, 7:10 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 88279131Missing items in shipment | Isabel Flatley |  Vilma Gusikowski | Apr 21, 2026, 10:09 AM |
| 4/5 | Liked the experience. App could be slightly faster. | 91748548Birthday gift not received | Isabel Flatley |  Katrina Johns | Dec 25, 2025, 4:03 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 05484183Price match request | Isabel Flatley |  Amely Pacocha | Oct 24, 2025, 6:07 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 55042200Foundation match help | Isabel Flatley |  Ignatius Cummerata | Oct 13, 2025, 5:18 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 59241654Refund not received | Isabel Flatley |  Garth Dooley | Sep 3, 2025, 11:12 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 25552760Cancel subscription / Auto-replenish | Isabel Flatley |  Yazmin Jast | Jun 30, 2025, 9:21 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 80732290Missing items in shipment | Isabel Flatley |  Dr. Mandy McLaughlin | Jun 4, 2025, 3:20 AM |