Isabel Flatley
krystal10@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18851174 | Cancel order request | Closed | Normal | Isabel Flatley | — |  Kaela Friesen | Chat | shippingfragrancebopis | 1d 17h | ○Sent, no reply | — | — | — | May 15, 2026 | May 23, 2026 |
| 69033367 | Allergic reaction concern | Closed | Normal | Isabel Flatley | — |  Lily Raynor | shade-matchgift-card | 5h | ●Responded | 4/5 | — | — | May 1, 2026 | May 3, 2026 | |
| 88279131 | Missing items in shipment | Solved | Normal | Isabel Flatley | — |  Vilma Gusikowski | samples | 23h | ●Responded | 4/5 | — | — | Apr 18, 2026 | - | |
| 36681730 | Price match request | Solved | Normal | Isabel Flatley | — |  Eula McKenzie | Chat | samplesinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 88027065 | Return after 30-day window | Solved | Normal | Isabel Flatley | — |  Chaz Renner | bopis | 1d 8h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 19033705 | Gift card balance question | Solved | Normal | Isabel Flatley | — |  Amely Pacocha | gift-card | 2h | ⊘Not fired | — | — | — | Feb 22, 2026 | - | |
| 96690343 | Influencer code not working | Pending | High | Isabel Flatley | — |  Darryl Jacobi | Chat | influencershipping | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 50616030 | Discount code not working | Pending | Normal | Isabel Flatley | — |  Leonard Waters-Howell | appgift-carddamaged | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 52053162 | Price match request | Solved | Normal | Isabel Flatley | — | Leonard Waters-Howell | Phone | vip | 18h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 54220860 | Order arrived damaged | Pending | High | Isabel Flatley | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 71760167 | Pro discount enrollment | Solved | Low | Isabel Flatley | — |  Garth Dooley | — | 2d 11h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 79137375 | Lost package follow-up | Solved | Normal | Isabel Flatley | — | Lily Raynor | Social | loyaltybopisdamaged | 4h | ⊘Not fired | — | — | — | Jan 13, 2026 | - |
| 94496368 | Item authenticity concern | Open | Normal | Isabel Flatley | — | Lily Raynor | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 04084915 | Cancel subscription / Auto-replenish | Solved | Normal | Isabel Flatley | — | Leonard Waters-Howell | returnsinfluencerbopis | 18h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 91748548 | Birthday gift not received | Closed | Normal | Isabel Flatley | — |  Katrina Johns | fragrancerefund | 1d 21h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 31, 2025 | |
| 31788086 | Item authenticity concern | Pending | Normal | Isabel Flatley | — |  Steve O'Conner | refundshippinginfluencer | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 38611145 | Price match request | Solved | Normal | Isabel Flatley | — | Darryl Jacobi | Chat | gift-cardvipapp | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - |
| 08476319 | App crashes at checkout | Solved | Normal | Isabel Flatley | — |  Ignatius Cummerata | Social | — | 1d | ⊘Not fired | — | — | — | Nov 23, 2025 | - |
| 27410795 | Store experience feedback | Pending | High | Isabel Flatley | — | Leonard Waters-Howell | Chat | damaged | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 46404836 | App login problem | Closed | Normal | Isabel Flatley | — | Eula McKenzie | returnsappvip | 8h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 16, 2025 | |
| 68603283 | App crashes at checkout | Solved | Normal | Isabel Flatley | — | Garth Dooley | Chat | damagedwholesale | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - |
| 36830293 | Item authenticity concern | Solved | Normal | Isabel Flatley | — | Garth Dooley | bopisdamagedwholesale | 1h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | |
| 05484183 | Price match request | Solved | Normal | Isabel Flatley | — | Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - | |
| 55042200 | Foundation match help | Closed | Normal | Isabel Flatley | — | Ignatius Cummerata | Chat | vipshippingrefund | 1d | ●Responded | 3/5 | — | — | Oct 11, 2025 | Oct 14, 2025 |
| 88152733 | Address change after shipping | Closed | Normal | Isabel Flatley | — | Darryl Jacobi | Social | refundfragrance | 1d 20h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 09228589 | App login problem | Open | Low | Isabel Flatley | — | Lily Raynor | vipsamples | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 59241654 | Refund not received | Solved | High | Isabel Flatley | — | Garth Dooley | Chat | vipinfluencer | 3h | ●Responded | 4/5 | — | — | Sep 1, 2025 | - |
| 10019351 | Birthday gift not received | Closed | Normal | Isabel Flatley | — |  Oscar O'Hara | returnsfragrancerefund | 5h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 18, 2025 | |
| 18208287 | Foundation match help | Solved | High | Isabel Flatley | — |  Tommy Kuvalis | influencer | 23h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |
| 08205201 | Klarna / Afterpay split issue | Solved | Low | Isabel Flatley | — |  Dr. Mandy McLaughlin | Social | — | 3h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |
| 36152140 | Return after 30-day window | Solved | High | Isabel Flatley | — |  Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 25552760 | Cancel subscription / Auto-replenish | Closed | Low | Isabel Flatley | — |  Yazmin Jast | app | 20h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 3, 2025 | |
| 89542873 | Cancel order request | Solved | Normal | Isabel Flatley | — |  Kip Schroeder IV | Phone | shade-matchbopisrefund | 18h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 80732290 | Missing items in shipment | Solved | Normal | Isabel Flatley | — | Dr. Mandy McLaughlin | Phone | vipwholesaleinfluencer | 4h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - |