Meghan McClure
gene_effertz42@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 04706482Order arrived damaged | May 9, 2026, 9:05 AM | ||
| 7/11 | I like it but I also shop other places. | 63243276App crashes at checkout | Mar 16, 2026, 2:14 AM | ||
| 5/5 | Got my address updated mid-shipment in under a minute. | 20228597Restock alert for backorder | Feb 28, 2026, 3:35 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 16007156Price match request | Jan 29, 2026, 12:42 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 36150790Shipping cost question | Nov 2, 2025, 6:35 AM | ||
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 76305951Wrong shade sent | Aug 26, 2025, 10:01 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 82786704Birthday gift not received | Aug 23, 2025, 11:02 PM | ||
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 17825037Missing samples in order | Aug 11, 2025, 1:18 PM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 91690659Item authenticity concern | Jul 28, 2025, 11:51 PM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 80194195Return after 30-day window | Jun 26, 2025, 3:04 PM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 72124258Lost package follow-up | Jun 8, 2025, 3:23 AM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 92281427Lost package follow-up | Jun 7, 2025, 12:19 PM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 85591354BOPIS order cancelled at store | May 28, 2025, 12:25 PM |