Bryant Champlin
leigh_collins69@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 52569487Foundation match help | Apr 27, 2026, 5:14 PM | ||
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 70640241Discount code not working | Mar 28, 2026, 8:59 PM | ||
| 5/5 | Reward longtime customers more meaningfully. | 99670033App crashes at checkout | Feb 27, 2026, 2:37 PM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 54178418Loyalty points not posting | Jan 29, 2026, 3:31 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 85083698Wrong shade sent | Nov 28, 2025, 7:32 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 00935248Foundation match help | Oct 12, 2025, 5:31 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 37411716BOPIS pickup not ready | Sep 21, 2025, 9:43 AM | ||
| 3/5 | Eventually solved, but the process wasn't intuitive. | 47134033BOPIS order cancelled at store | Jun 13, 2025, 6:33 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 66946450Restock alert for backorder | Jun 10, 2025, 7:35 PM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 23807081Where is my order? | May 29, 2025, 10:29 PM |