Bryant Champlin
leigh_collins69@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04838769 | Missing samples in order | Solved | Normal | — | — | 14h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 19792174 | Store experience feedback | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | May 12, 2026 | - | ||
| 09836885 | Lost package follow-up | Solved | Low | — | Phone | influencer | 22h | ○Sent, no reply | — | — | — | May 12, 2026 | - | ||
| 77207912 | Return after 30-day window | Closed | Normal | — | samplesrefundshipping | 5h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 | |||
| 38877814 | Return after 30-day window | Closed | Normal | — | Chat | vipfragrance | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | May 3, 2026 | ||
| 03338151 | Allergic reaction concern | Solved | High | — | Phone | refund | 1h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | ||
| 72771554 | Item authenticity concern | Solved | High | — | viployaltyshade-match | 15h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |||
| 52569487 | Foundation match help | Solved | Low | — | — | 1d 14h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - | |||
| 93346427 | Shipping cost question | Closed | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |||
| 72407402 | Pro discount enrollment | Solved | Normal | — | samples | 1d | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 70640241 | Discount code not working | Closed | Low | — | gift-cardreturnswholesale | 2h | ●Responded | 1/5 | — | — | Mar 27, 2026 | Apr 2, 2026 | |||
| 09466550 | Lost package follow-up | Solved | High | — | appshade-matchwholesale | 11h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |||
| 80121264 | Wholesale order question | Solved | High | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 63182166 | BOPIS order cancelled at store | Closed | Normal | — | Chat | shade-matchinfluencer | 17h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 | ||
| 03984940 | Item authenticity concern | Closed | Normal | — | shippingwholesale | 13h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 7, 2026 | |||
| 99670033 | App crashes at checkout | Solved | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | ||
| 77362672 | Wholesale order question | Solved | Normal | — | Phone | shade-match | 4h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | ||
| 30143198 | Store experience feedback | Solved | Normal | — | damagedwholesale | 2h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |||
| 08704811 | Foundation match help | Solved | Normal | — | Chat | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 98969232 | Where is my order? | Solved | Normal | — | returns | 10h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 54178418 | Loyalty points not posting | Closed | High | — | Chat | influencerdamaged | 2h | ●Responded | 2/5 | — | — | Jan 28, 2026 | Jan 31, 2026 | ||
| 12935331 | Price match request | Solved | Normal | — | refund | 2d 17h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 63094728 | Return after 30-day window | Closed | Normal | — | Chat | refundvip | 14h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 12, 2026 | ||
| 97833848 | Insider tier issue | Solved | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | ||
| 98799807 | Store experience feedback | Solved | Normal | — | Chat | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | ||
| 23526168 | Order arrived damaged | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |||
| 85083698 | Wrong shade sent | Solved | Normal | — | Chat | — | 1d | ●Responded | 9/11 | — | — | Nov 26, 2025 | - | ||
| 46759090 | Missing items in shipment | Open | High | — | Chat | refundloyalty | - | —Skipped | — | — | — | Nov 21, 2025 | - | ||
| 09896505 | App crashes at checkout | Solved | Normal | — | sampleswholesale | 5h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 67653816 | Order arrived damaged | Solved | Normal | — | wholesalevip | 12h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |||
| 25310970 | Item authenticity concern | Solved | Normal | — | influencer | 5d 5h | ⊘Not fired | — | — | — | Oct 29, 2025 | - | |||
| 00935248 | Foundation match help | Closed | Normal | — | Chat | vipwholesalegift-card | 5h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 18, 2025 | ||
| 23229904 | Where is my order? | Solved | Low | — | Phone | — | 4h | ⊘Not fired | — | — | — | Oct 4, 2025 | - | ||
| 00615672 | Gift card balance question | Solved | Urgent | — | damagedsamplesrefund | 21h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |||
| 37411716 | BOPIS pickup not ready | Solved | Low | — | samplesapp | 1d 9h | ●Responded | 4/5 | — | — | Sep 19, 2025 | - | |||
| 90435414 | Discount code not working | Solved | Low | — | Social | vipinfluencerapp | 20h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | ||
| 42940599 | Birthday gift not received | Closed | Normal | — | Phone | vip | 2d 7h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | ||
| 96816364 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | samplesshade-match | 16h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | ||
| 09083358 | Insider tier issue | Solved | Normal | — | influencer | 1d 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 40313658 | Where is my order? | Closed | Normal | — | Chat | wholesalefragrancedamaged | 15h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 | ||
| 16067875 | Missing items in shipment | Closed | Normal | — | Social | fragranceshade-match | 3h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 6, 2025 | ||
| 47134033 | BOPIS order cancelled at store | Solved | Low | — | — | 2h | ●Responded | 3/5 | — | — | Jun 11, 2025 | - | |||
| 66946450 | Restock alert for backorder | Solved | Normal | — | Chat | — | 6h | ●Responded | 2/5 | — | — | Jun 9, 2025 | - | ||
| 09520281 | Wholesale order question | Pending | Low | — | Social | appvipreturns | - | —Skipped | — | — | — | May 30, 2025 | - | ||
| 23807081 | Where is my order? | Closed | Normal | — | — | 4h | ●Responded | 5/5 | — | — | May 28, 2025 | Jun 2, 2025 |