Henrietta Gleason
wilma10@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 42973408App crashes at checkout | Henrietta Gleason |  Kaela Friesen | Apr 24, 2026, 3:13 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 77975600Store experience feedback | Henrietta Gleason |  Garth Dooley | Apr 19, 2026, 4:36 PM |
| 2/5 | Promised a callback that never came. | 96041303Where is my order? | Henrietta Gleason |  Julie Hodkiewicz | Apr 18, 2026, 10:29 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 15248681Gift card balance question | Henrietta Gleason |  Chaz Renner | Apr 14, 2026, 6:13 AM |
| 10/11 | Already referred three friends. They all love it too. | 98641729Store experience feedback | Henrietta Gleason |  Faith Hilll | Jan 16, 2026, 5:13 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 81874967Loyalty points not posting | Henrietta Gleason | Kaela Friesen | Jan 1, 2026, 12:38 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 77003748Return after 30-day window | Henrietta Gleason |  Darryl Jacobi | Dec 21, 2025, 12:17 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 94797747App login problem | Henrietta Gleason |  Tommy Kuvalis | Nov 29, 2025, 12:50 PM |
| 4/5 | Let me filter by skin type more aggressively. | 08125617Item authenticity concern | Henrietta Gleason |  Miss Amber Hintz Sr. | Oct 28, 2025, 9:14 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 41562988Restock alert for backorder | Henrietta Gleason |  Mr. Cade Senger | Sep 10, 2025, 12:46 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 40646593Missing samples in order | Henrietta Gleason | Garth Dooley | Aug 31, 2025, 1:23 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 09653644Refund not received | Henrietta Gleason |  Steve O'Conner | Jul 29, 2025, 4:04 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 31263479Allergic reaction concern | Henrietta Gleason | Steve O'Conner | Jul 25, 2025, 6:53 PM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 56850938BOPIS order cancelled at store | Henrietta Gleason |  Katrina Johns | Jul 25, 2025, 7:13 AM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 00058301Foundation match help | Henrietta Gleason |  Mr. Eliza Gerhold IV | Jul 18, 2025, 7:22 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 08474680Cancel subscription / Auto-replenish | Henrietta Gleason |  Kip Schroeder IV | Jun 2, 2025, 11:18 AM |