Scott Reichel
wallace_hoppe91@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 78193157BOPIS order cancelled at store | Scott Reichel |  Leonard Waters-Howell | May 9, 2026, 10:46 PM |
| 5/5 | One chat message, one click, refund processed. | 94210183Price match request | Scott Reichel |  Mr. Skyla Trantow | Apr 8, 2026, 4:53 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 19844364Return after 30-day window | Scott Reichel |  Mr. Cade Senger | Mar 14, 2026, 9:45 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 89384390Address change after shipping | Scott Reichel |  Garth Dooley | Mar 8, 2026, 7:40 PM |
| 10/11 | Already referred three friends. They all love it too. | 09037971Store experience feedback | Scott Reichel |  Jacklyn Dare | Oct 17, 2025, 8:45 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 18484898Missing items in shipment | Scott Reichel |  Steve O'Conner | Oct 12, 2025, 2:06 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 67802202Loyalty points not posting | Scott Reichel |  Yazmin Jast | Sep 16, 2025, 8:04 PM |