Joshua Douglas
doreen_fahey@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 23334040Refund not received | Joshua Douglas |  Faith Hilll | Apr 19, 2026, 3:16 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 62300135App login problem | Joshua Douglas |  Garth Dooley | Feb 28, 2026, 12:24 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 33831305Influencer code not working | Joshua Douglas |  Dr. Mandy McLaughlin | Jan 27, 2026, 3:42 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 54120920Cancel subscription / Auto-replenish | Joshua Douglas |  Mr. Lonie Hudson | Dec 13, 2025, 7:41 AM |
| 5/5 | Faster customer service response times. | 62135087Restock alert for backorder | Joshua Douglas |  Mr. Skyla Trantow | Dec 12, 2025, 9:12 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 00066705App crashes at checkout | Joshua Douglas |  Julie Hodkiewicz | Nov 14, 2025, 1:37 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 09918195Discount code not working | Joshua Douglas |  Yazmin Jast | Nov 7, 2025, 4:24 PM |
| 1/5 | Three weeks, four agents, still no refund. | 42875241Discount code not working | Joshua Douglas |  Steve O'Conner | Oct 22, 2025, 4:07 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 37019121Refund not received | Joshua Douglas | Garth Dooley | Oct 5, 2025, 10:37 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 44365324Refund not received | Joshua Douglas | Steve O'Conner | Sep 14, 2025, 2:40 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 10456037Insider tier issue | Joshua Douglas | Faith Hilll | Sep 4, 2025, 3:14 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 62938360Cancel subscription / Auto-replenish | Joshua Douglas |  Mr. Cade Senger | Aug 22, 2025, 10:15 PM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 71547654Cancel order request | Joshua Douglas |  Amely Pacocha | Jun 21, 2025, 6:02 PM |