Della Cruickshank
bryan.grady73@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 97871259Wholesale order question | Della Cruickshank |  Faith Hilll | May 21, 2026, 1:01 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 21700754App crashes at checkout | Della Cruickshank |  Steve O'Conner | Apr 21, 2026, 9:17 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 28976483Order arrived damaged | Della Cruickshank |  Julie Hodkiewicz | Dec 22, 2025, 11:37 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 09974136Discount code not working | Della Cruickshank |  Miss Amber Hintz Sr. | Dec 18, 2025, 12:09 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 32444611Gift card balance question | Della Cruickshank |  Garth Dooley | Oct 20, 2025, 11:19 PM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 96359902Item authenticity concern | Della Cruickshank | Miss Amber Hintz Sr. | Sep 17, 2025, 1:08 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 57903298Question about product ingredients | Della Cruickshank |  Leonard Waters-Howell | Sep 12, 2025, 10:14 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 14496899Klarna / Afterpay split issue | Della Cruickshank | Julie Hodkiewicz | Aug 29, 2025, 5:34 PM |
| 4/5 | Smaller sample sizes that aren't single-use. | 44022474Wrong shade sent | Della Cruickshank | Leonard Waters-Howell | Jun 29, 2025, 7:08 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 53892716Restock alert for backorder | Della Cruickshank |  Katrina Johns | Jun 23, 2025, 8:15 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 44690480Store experience feedback | Della Cruickshank |  Kip Schroeder IV | Jun 10, 2025, 7:05 PM |