Della Cruickshank
bryan.grady73@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74542580 | Missing samples in order | Closed | High | Della Cruickshank | — |  Julie Hodkiewicz | Chat | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 32900274 | Item authenticity concern | Solved | High | Della Cruickshank | — |  Dr. Mandy McLaughlin | refundsamples | 6d 7h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 97871259 | Wholesale order question | Closed | Normal | Della Cruickshank | — |  Faith Hilll | Chat | — | 5h | ●Responded | 10/11 | — | — | May 19, 2026 | May 20, 2026 |
| 61286178 | Allergic reaction concern | Solved | Normal | Della Cruickshank | — |  Vilma Gusikowski | vipfragrance | 22h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 17085621 | Klarna / Afterpay split issue | Solved | Normal | Della Cruickshank | — |  Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 21027302 | Missing items in shipment | Solved | Normal | Della Cruickshank | — |  Darryl Jacobi | Chat | damagedfragrance | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | - |
| 21700754 | App crashes at checkout | Solved | Normal | Della Cruickshank | — |  Steve O'Conner | Phone | — | 11h | ●Responded | 10/11 | — | — | Apr 20, 2026 | - |
| 08687097 | Item authenticity concern | Solved | Normal | Della Cruickshank | — |  Oscar O'Hara | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 28485593 | Foundation match help | Solved | Urgent | Della Cruickshank | — | Oscar O'Hara | Chat | damagedreturns | 6h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 91408915 | Missing items in shipment | Closed | Low | Della Cruickshank | — |  Lily Raynor | bopisdamaged | 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 95709193 | Birthday gift not received | Pending | Normal | Della Cruickshank | — |  Kaela Friesen | fragrancedamagedrefund | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 82082089 | Shipping cost question | Pending | High | Della Cruickshank | — |  Chaz Renner | Chat | shipping | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 98764055 | Foundation match help | Solved | Normal | Della Cruickshank | — |  Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 73696634 | Pro discount enrollment | Pending | Normal | Della Cruickshank | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Mar 9, 2026 | - | |
| 04884486 | Klarna / Afterpay split issue | Solved | Low | Della Cruickshank | — |  Yazmin Jast | — | 1d 10h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | |
| 48180413 | Price match request | Solved | Normal | Della Cruickshank | — |  Leonard Waters-Howell | Social | — | 1d 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 73321064 | Shipping cost question | Solved | Normal | Della Cruickshank | — | Dr. Mandy McLaughlin | Chat | — | 2d 19h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 72768176 | Wholesale order question | Closed | Low | Della Cruickshank | — | Kaela Friesen | returnsgift-cardbopis | 2h | ⊘Not fired | — | — | — | Jan 10, 2026 | Jan 12, 2026 | |
| 63070632 | App crashes at checkout | Solved | High | Della Cruickshank | — | Dr. Mandy McLaughlin | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 09974136 | Discount code not working | Solved | Normal | Della Cruickshank | — |  Miss Amber Hintz Sr. | Chat | shippingrefund | 4h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - |
| 28976483 | Order arrived damaged | Solved | High | Della Cruickshank | — | Julie Hodkiewicz | Chat | bopis | 7d 17h | ●Responded | 2/5 | — | — | Dec 13, 2025 | - |
| 83244957 | Item authenticity concern | Solved | Normal | Della Cruickshank | — |  Tommy Kuvalis | Chat | gift-cardshade-match | 7h | ⊘Not fired | — | — | — | Dec 12, 2025 | - |
| 33563356 | BOPIS order cancelled at store | Solved | Urgent | Della Cruickshank | — | Yazmin Jast | Chat | refundapp | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 47595258 | Price match request | Closed | Normal | Della Cruickshank | — |  Garth Dooley | bopissamples | 1d 5h | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 30, 2025 | |
| 89746283 | BOPIS order cancelled at store | Solved | Normal | Della Cruickshank | — | Mr. Eliza Gerhold IV | refund | 4h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | |
| 14698377 | Insider tier issue | Closed | High | Della Cruickshank | — | Yazmin Jast | loyalty | 13h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 6, 2025 | |
| 21063054 | Wholesale order question | Open | Low | Della Cruickshank | — |  Jacklyn Dare | appinfluencerrefund | - | —Skipped | — | — | — | Nov 1, 2025 | - | |
| 95820213 | BOPIS order cancelled at store | Solved | Urgent | Della Cruickshank | — | Garth Dooley | Chat | influencerrefundvip | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 32444611 | Gift card balance question | Solved | Normal | Della Cruickshank | — | Garth Dooley | Chat | — | 19h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - |
| 96359902 | Item authenticity concern | Solved | Urgent | Della Cruickshank | — | Miss Amber Hintz Sr. | fragrancerefundapp | 4h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - | |
| 57903298 | Question about product ingredients | Solved | Normal | Della Cruickshank | — | Leonard Waters-Howell | Phone | fragrance | 1d 7h | ●Responded | 4/5 | — | — | Sep 10, 2025 | - |
| 87280856 | Klarna / Afterpay split issue | Solved | Normal | Della Cruickshank | — | Miss Amber Hintz Sr. | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 84331712 | Missing items in shipment | Solved | Normal | Della Cruickshank | — | Steve O'Conner | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 14496899 | Klarna / Afterpay split issue | Closed | Low | Della Cruickshank | — | Julie Hodkiewicz | gift-cardwholesale | 3h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Aug 30, 2025 | |
| 41594085 | BOPIS pickup not ready | Solved | Low | Della Cruickshank | — |  Ignatius Cummerata | Chat | app | 8h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 98362338 | Foundation match help | Solved | Normal | Della Cruickshank | — | Jacklyn Dare | shade-matchvipgift-card | 1d 11h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |
| 66133879 | Cancel order request | Solved | Normal | Della Cruickshank | — | Vilma Gusikowski | shade-matchshippingwholesale | 16h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 44022474 | Wrong shade sent | Solved | High | Della Cruickshank | — | Leonard Waters-Howell | Chat | loyaltysampleswholesale | 1d 23h | ●Responded | 4/5 | — | — | Jun 25, 2025 | - |
| 53892716 | Restock alert for backorder | Closed | Normal | Della Cruickshank | — |  Katrina Johns | — | 6d 6h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 29, 2025 | |
| 35297834 | Address change after shipping | Solved | Urgent | Della Cruickshank | — | Oscar O'Hara | shade-matchdamaged | 7d 9h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 44690480 | Store experience feedback | Closed | Normal | Della Cruickshank | — |  Kip Schroeder IV | vipinfluencerrefund | 4h | ●Responded | 4/5 | — | — | Jun 9, 2025 | Jun 12, 2025 | |
| 66535038 | Pro discount enrollment | Solved | Normal | Della Cruickshank | — | Leonard Waters-Howell | vip | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 25955315 | Cancel order request | Solved | High | Della Cruickshank | — | Yazmin Jast | influencer | 4h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |
| 96614005 | Where is my order? | Solved | Normal | Della Cruickshank | — | Mr. Lonie Hudson | wholesaleshade-matchinfluencer | 2h | ⊘Not fired | — | — | — | May 22, 2025 | - |