Jason Kuhlman
johnnie.wolff@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 21782491Influencer code not working | May 13, 2026, 9:36 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 36074294Wholesale order question | May 7, 2026, 8:31 AM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 84900953Item authenticity concern | Apr 21, 2026, 3:40 PM | ||
| 10/11 | Already referred three friends. They all love it too. | 62125256Influencer code not working | Mar 27, 2026, 5:48 PM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 36539109Shipping cost question | Jan 6, 2026, 10:54 AM | ||
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 02815615BOPIS pickup not ready | Dec 3, 2025, 7:53 AM | ||
| 5/5 | Bring back the old loyalty point structure. | 24493863Restock alert for backorder | Nov 19, 2025, 3:35 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 69758911Question about product ingredients | Nov 8, 2025, 2:45 AM | ||
| 2/5 | Took three tries to get signed up. Confusing flow. | 60659974Allergic reaction concern | Oct 21, 2025, 8:41 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 65931292App login problem | Sep 29, 2025, 3:13 AM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 07680975Loyalty points not posting | Jul 24, 2025, 1:40 PM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 65009610Foundation match help | Jul 19, 2025, 8:33 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 25809604Address change after shipping | Jul 11, 2025, 5:50 AM |