Jason Kuhlman
johnnie.wolff@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86626823 | Discount code not working | Solved | Normal | — | wholesale | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 21782491 | Influencer code not working | Solved | Normal | — | loyaltyrefund | 1d 3h | ●Responded | 1/5 | — | — | May 10, 2026 | - | |||
| 36074294 | Wholesale order question | Solved | Normal | — | loyaltyvipshipping | 2d 20h | ●Responded | 9/11 | — | — | May 2, 2026 | - | |||
| 89756709 | Item authenticity concern | Solved | Normal | — | samplesbopisvip | 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 84900953 | Item authenticity concern | Solved | Normal | — | — | 1h | ●Responded | 10/11 | — | — | Apr 21, 2026 | - | |||
| 75522705 | Cancel order request | Solved | Normal | — | returns | 19h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | |||
| 45633879 | Birthday gift not received | Solved | High | — | — | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |||
| 16548762 | Price match request | Pending | Low | — | Chat | wholesalefragrance | - | —Skipped | — | — | — | Apr 4, 2026 | - | ||
| 04468004 | Order arrived damaged | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | ||
| 62125256 | Influencer code not working | Solved | Normal | — | returnsvip | 23h | ●Responded | 10/11 | — | — | Mar 26, 2026 | - | |||
| 30925977 | Gift card balance question | Closed | Normal | — | fragrance | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 20, 2026 | |||
| 94327396 | Order arrived damaged | Closed | Normal | — | Chat | vipreturns | 5h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 21, 2026 | ||
| 37413459 | Address change after shipping | Solved | Normal | — | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 51483188 | Cancel subscription / Auto-replenish | Closed | High | — | gift-cardapprefund | 16h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 1, 2026 | |||
| 42453585 | BOPIS pickup not ready | Pending | Normal | — | Chat | shade-matchloyalty | - | —Skipped | — | — | — | Feb 26, 2026 | - | ||
| 45126439 | Question about product ingredients | Solved | Normal | — | influencer | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 36539109 | Shipping cost question | Solved | Normal | — | shade-matchgift-cardfragrance | 1d 16h | ●Responded | 4/5 | — | — | Jan 3, 2026 | - | |||
| 10551275 | Order arrived damaged | Closed | High | — | refundreturns | 9h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |||
| 71247111 | Order arrived damaged | Closed | Normal | — | shippinginfluencerloyalty | 2h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 15, 2025 | |||
| 82213039 | Influencer code not working | Closed | High | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 18, 2025 | ||
| 34498823 | Price match request | Solved | Urgent | — | bopisapp | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |||
| 28008820 | Foundation match help | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |||
| 02815615 | BOPIS pickup not ready | Closed | Normal | — | wholesalerefunddamaged | 7d 12h | ●Responded | 4/11 | — | — | Nov 25, 2025 | Dec 5, 2025 | |||
| 24493863 | Restock alert for backorder | Closed | Normal | — | returnsrefund | 1h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 21, 2025 | |||
| 86459357 | Foundation match help | Closed | Low | — | shade-matchdamagedvip | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | |||
| 69758911 | Question about product ingredients | Solved | Normal | — | gift-card | 3h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |||
| 37676976 | Discount code not working | Solved | High | — | damagedinfluencerapp | 3d | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |||
| 97040755 | App login problem | Pending | Normal | — | Chat | loyaltybopis | - | —Skipped | — | — | — | Oct 28, 2025 | - | ||
| 60659974 | Allergic reaction concern | Solved | Normal | — | shade-matchdamagedsamples | 3d 5h | ●Responded | 2/5 | — | — | Oct 17, 2025 | - | |||
| 65931292 | App login problem | Closed | Normal | — | Chat | loyaltyshipping | 4h | ●Responded | 5/5 | — | — | Sep 27, 2025 | Oct 2, 2025 | ||
| 56690428 | Question about product ingredients | Solved | Normal | — | Social | gift-cardshipping | 2d 3h | ⊘Not fired | — | — | — | Sep 27, 2025 | - | ||
| 36935492 | Where is my order? | Solved | Normal | — | Chat | returns | 9h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | ||
| 57022357 | Gift card balance question | Solved | Low | — | shade-match | 3h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 35282490 | Insider tier issue | Solved | Low | — | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |||
| 33748453 | Wholesale order question | Pending | Urgent | — | Chat | returns | - | —Skipped | — | — | — | Aug 16, 2025 | - | ||
| 86328094 | Wholesale order question | Solved | Urgent | — | wholesaleinfluencerrefund | 2d 23h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | |||
| 07680975 | Loyalty points not posting | Closed | Normal | — | fragrance | 1h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 27, 2025 | |||
| 65009610 | Foundation match help | Closed | Normal | — | Chat | fragranceinfluencersamples | 18h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 25, 2025 | ||
| 25809604 | Address change after shipping | Solved | Normal | — | Chat | influencershippingapp | 1d 17h | ●Responded | 3/5 | — | — | Jul 8, 2025 | - | ||
| 52635357 | Insider tier issue | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |||
| 64956002 | Missing samples in order | Solved | Normal | — | appbopis | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 16078540 | Refund not received | Closed | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 | ||
| 28820729 | Restock alert for backorder | Closed | Normal | — | gift-cardfragrancebopis | 23h | ○Sent, no reply | — | — | — | May 26, 2025 | May 31, 2025 |