Grant Johns
timmothy.predovic89@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 85251223Item authenticity concern | Grant Johns |  Lily Raynor | May 21, 2026, 9:30 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 22525759BOPIS pickup not ready | Grant Johns |  Steve O'Conner | Apr 21, 2026, 12:24 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 57002173Gift card balance question | Grant Johns |  Mr. Cade Senger | Apr 2, 2026, 12:09 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 74777994BOPIS pickup not ready | Grant Johns |  Mr. Eliza Gerhold IV | Dec 23, 2025, 6:31 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 17605350Influencer code not working | Grant Johns |  Amely Pacocha | Nov 2, 2025, 10:43 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 14857669Order arrived damaged | Grant Johns |  Miss Amber Hintz Sr. | Oct 26, 2025, 10:03 AM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 27722115Cancel subscription / Auto-replenish | Grant Johns |  Chaz Renner | Sep 26, 2025, 11:59 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 38384061Restock alert for backorder | Grant Johns |  Mr. Lonie Hudson | Sep 25, 2025, 2:57 PM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 14760295Address change after shipping | Grant Johns | Lily Raynor | Jul 6, 2025, 6:56 AM |