Marian Wisoky
elsie.bosco@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 65852361Cancel subscription / Auto-replenish | Marian Wisoky |  Dr. Mandy McLaughlin | May 10, 2026, 2:03 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 21720483App crashes at checkout | Marian Wisoky |  Vilma Gusikowski | Mar 12, 2026, 5:51 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 39646185Influencer code not working | Marian Wisoky |  Faith Hilll | Jan 16, 2026, 8:28 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 21111999Wholesale order question | Marian Wisoky |  Eula McKenzie | Jan 8, 2026, 10:30 AM |
| 3/5 | Make the chat agents actually empowered to make refund decisions. | 91761984Item authenticity concern | Marian Wisoky |  Garth Dooley | Dec 20, 2025, 2:08 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 92350558Refund not received | Marian Wisoky |  Mr. Skyla Trantow | Dec 12, 2025, 3:09 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 60054693Discount code not working | Marian Wisoky |  Kip Schroeder IV | Dec 3, 2025, 2:59 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 03493471App login problem | Marian Wisoky |  Katrina Johns | Sep 25, 2025, 4:33 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 61235921BOPIS pickup not ready | Marian Wisoky |  Miss Amber Hintz Sr. | Sep 23, 2025, 8:05 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 27588805Wrong shade sent | Marian Wisoky | Eula McKenzie | Aug 22, 2025, 8:03 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 61146644Pro discount enrollment | Marian Wisoky | Dr. Mandy McLaughlin | Aug 8, 2025, 10:46 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 25341302App crashes at checkout | Marian Wisoky |  Amely Pacocha | Jul 22, 2025, 9:41 PM |
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 55956662App crashes at checkout | Marian Wisoky |  Mr. Eliza Gerhold IV | Jul 11, 2025, 4:02 AM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 83797269Restock alert for backorder | Marian Wisoky | Kip Schroeder IV | Jun 19, 2025, 11:39 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 32707252Cancel subscription / Auto-replenish | Marian Wisoky | Vilma Gusikowski | Jun 8, 2025, 3:53 PM |