Marian Wisoky
elsie.bosco@gmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27301314 | Address change after shipping | Closed | Normal | — | Chat | vipbopisinfluencer | 19h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 | ||
| 65852361 | Cancel subscription / Auto-replenish | Closed | Normal | — | samples | 6h | ●Responded | 9/11 | — | — | May 8, 2026 | May 10, 2026 | |||
| 90560848 | Insider tier issue | Closed | Low | — | Phone | gift-cardvip | 1d 22h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 3, 2026 | ||
| 74940303 | Restock alert for backorder | Solved | Normal | — | influencerbopis | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 24381921 | BOPIS order cancelled at store | Solved | Normal | — | Phone | bopis | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | ||
| 28076755 | Influencer code not working | Solved | Normal | — | Phone | appfragrancedamaged | 2d 22h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | ||
| 01631419 | Cancel order request | Closed | Normal | — | Phone | influencerwholesale | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 31, 2026 | ||
| 02382456 | Allergic reaction concern | Closed | Normal | — | Chat | shipping | 12h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 19, 2026 | ||
| 21720483 | App crashes at checkout | Closed | Normal | — | shade-match | 1d 16h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 18, 2026 | |||
| 74503136 | Influencer code not working | Closed | Low | — | Chat | shipping | 20h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 7, 2026 | ||
| 39177040 | Birthday gift not received | Closed | Normal | — | loyaltybopisrefund | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 27, 2026 | |||
| 11266632 | Where is my order? | Pending | Low | — | Social | returnsloyalty | - | —Skipped | — | — | — | Feb 6, 2026 | - | ||
| 30221613 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | refund | 1d 22h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 4, 2026 | ||
| 01967752 | Loyalty points not posting | Closed | Normal | — | refunddamagedvip | 4d 3h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 30, 2026 | |||
| 20811898 | Item authenticity concern | Closed | Low | — | — | 7h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 22, 2026 | |||
| 39646185 | Influencer code not working | Solved | Normal | — | Chat | wholesaleshade-match | 5h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | ||
| 21111999 | Wholesale order question | Closed | Normal | — | wholesale | 5h | ●Responded | 4/5 | — | — | Jan 6, 2026 | Jan 12, 2026 | |||
| 32962902 | Wrong shade sent | Solved | High | — | vipshipping | 2h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 91761984 | Item authenticity concern | Solved | Normal | — | loyalty | 6h | ●Responded | 3/5 | — | — | Dec 19, 2025 | - | |||
| 92350558 | Refund not received | Closed | Normal | — | Phone | samplesgift-card | 21h | ●Responded | 5/5 | — | — | Dec 10, 2025 | Dec 12, 2025 | ||
| 60054693 | Discount code not working | Solved | Normal | — | damagedwholesale | 1d | ●Responded | 5/5 | — | — | Dec 1, 2025 | - | |||
| 52578169 | App login problem | Solved | Low | — | bopisrefund | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 88952331 | Question about product ingredients | Solved | Normal | — | Chat | — | 13h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | ||
| 03856523 | Lost package follow-up | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 5, 2025 | - | ||
| 64097875 | Return after 30-day window | Solved | High | — | returnsloyalty | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |||
| 15511362 | Allergic reaction concern | Open | Normal | — | bopisreturnsshade-match | - | —Skipped | — | — | — | Oct 7, 2025 | - | |||
| 52613279 | Birthday gift not received | Open | Urgent | — | Chat | returns | - | —Skipped | — | — | — | Oct 3, 2025 | - | ||
| 59803983 | Restock alert for backorder | Solved | Low | — | bopisfragrancedamaged | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 03493471 | App login problem | Solved | Low | — | wholesalefragranceshade-match | 2h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |||
| 61235921 | BOPIS pickup not ready | Solved | Normal | — | influencerdamaged | 3d 10h | ●Responded | 4/11 | — | — | Sep 19, 2025 | - | |||
| 96085009 | Influencer code not working | Solved | Normal | — | influencergift-card | 1h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 27588805 | Wrong shade sent | Solved | Normal | — | returnsrefund | 16h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |||
| 55326235 | Item authenticity concern | Open | Low | — | Social | shade-match | - | —Skipped | — | — | — | Aug 10, 2025 | - | ||
| 97252143 | Pro discount enrollment | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |||
| 61146644 | Pro discount enrollment | Solved | Low | — | — | 6h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |||
| 96080751 | Klarna / Afterpay split issue | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Jul 25, 2025 | - | ||
| 19569737 | Loyalty points not posting | Solved | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 21346760 | Price match request | Closed | High | — | Chat | damagedreturns | 3h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 25, 2025 | ||
| 25341302 | App crashes at checkout | Closed | Normal | — | Chat | returnsbopis | 1d | ●Responded | 5/5 | — | — | Jul 20, 2025 | Jul 28, 2025 | ||
| 54588492 | Influencer code not working | Solved | Normal | — | samplesdamaged | 13h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |||
| 55956662 | App crashes at checkout | Solved | Normal | — | — | 1d 7h | ●Responded | 1/5 | — | — | Jul 8, 2025 | - | |||
| 93285983 | App crashes at checkout | Solved | Normal | — | loyalty | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 83797269 | Restock alert for backorder | Solved | Normal | — | fragrance | 3h | ●Responded | 9/11 | — | — | Jun 17, 2025 | - | |||
| 87198586 | Discount code not working | Solved | Low | — | Phone | samplesloyaltyinfluencer | 1d 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | ||
| 78737527 | Pro discount enrollment | Solved | High | — | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | ||
| 32707252 | Cancel subscription / Auto-replenish | Solved | Normal | — | shippingfragranceshade-match | 6h | ●Responded | 4/5 | — | — | Jun 7, 2025 | - | |||
| 15428808 | Pro discount enrollment | Closed | Normal | — | Phone | shippingwholesale | 23h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 | ||
| 07251634 | App login problem | Pending | Normal | — | Chat | damaged | - | —Skipped | — | — | — | May 30, 2025 | - | ||
| 89949435 | Wrong shade sent | Solved | Normal | — | Chat | samples | 2h | ○Sent, no reply | — | — | — | May 26, 2025 | - |