Derrick Hodkiewicz
Coastal Spas & Wellness·carl25@coastalspas.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 64405977Item authenticity concern | Derrick Hodkiewicz |  Mr. Cade Senger | Apr 22, 2026, 9:02 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 73861836Insider tier issue | Derrick Hodkiewicz |  Dr. Mandy McLaughlin | Apr 12, 2026, 12:34 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 71497494Return after 30-day window | Derrick Hodkiewicz |  Mr. Skyla Trantow | Feb 20, 2026, 6:41 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 07397776Wrong shade sent | Derrick Hodkiewicz |  Faith Hilll | Feb 7, 2026, 12:46 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 35387279Pro discount enrollment | Derrick Hodkiewicz | Mr. Skyla Trantow | Nov 15, 2025, 12:14 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 70152422Shipping cost question | Derrick Hodkiewicz |  Lily Raynor | Oct 17, 2025, 7:09 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 85694580Question about product ingredients | Derrick Hodkiewicz | Lily Raynor | Sep 25, 2025, 5:59 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 29324073Lost package follow-up | Derrick Hodkiewicz |  Ignatius Cummerata | Jul 16, 2025, 8:08 PM |
| 10/11 | Already referred three friends. They all love it too. | 83783956Klarna / Afterpay split issue | Derrick Hodkiewicz | Lily Raynor | Jul 4, 2025, 10:38 AM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 70025177Allergic reaction concern | Derrick Hodkiewicz | Ignatius Cummerata | Jul 2, 2025, 3:58 PM |