Johanna Kuphal
kavon52@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 67591489Wholesale order question | Johanna Kuphal |  Katrina Johns | May 14, 2026, 9:31 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 30137381Birthday gift not received | Johanna Kuphal |  Garth Dooley | Mar 14, 2026, 3:21 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 83873881Loyalty points not posting | Johanna Kuphal |  Mr. Skyla Trantow | Feb 8, 2026, 7:07 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 18219082Lost package follow-up | Johanna Kuphal |  Dr. Mandy McLaughlin | Feb 5, 2026, 8:14 AM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 84226139Foundation match help | Johanna Kuphal | Katrina Johns | Nov 27, 2025, 7:34 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 88440759Where is my order? | Johanna Kuphal |  Miss Amber Hintz Sr. | Nov 20, 2025, 3:38 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 74557635Address change after shipping | Johanna Kuphal |  Leonard Waters-Howell | Oct 27, 2025, 12:13 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 64876163Insider tier issue | Johanna Kuphal |  Jacklyn Dare | Sep 22, 2025, 2:56 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 68395391Wrong shade sent | Johanna Kuphal |  Kip Schroeder IV | Sep 7, 2025, 8:43 AM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 97936022Price match request | Johanna Kuphal |  Steve O'Conner | Jul 28, 2025, 6:13 PM |