HomeInbox
CustomersJeannie Heathcote

Jeannie Heathcote

jason.gusikowski81@gmail.com
Tickets39Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Lightning fast response, fixed my Insider points balance in one message.02052122App login problemJeannie HeathcoteDr. Mandy McLaughlinApr 19, 2026, 4:07 AM
3/5Decent. The system seemed to be slowing them down more than the issue itself.81922030Foundation match helpJeannie HeathcoteKaela FriesenApr 8, 2026, 5:41 AM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.02744281Allergic reaction concernJeannie HeathcoteMr. Skyla TrantowMar 27, 2026, 1:39 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.02670386Question about product ingredientsJeannie HeathcoteMr. Skyla TrantowJan 7, 2026, 3:02 AM
1/11Won't recommend until the basics are fixed.86905854Missing samples in orderJeannie HeathcoteFaith HilllDec 20, 2025, 5:49 AM
2/5Got brushed off when I asked about the damaged shipment.95129699BOPIS pickup not readyJeannie HeathcoteEula McKenzieNov 14, 2025, 12:16 AM
9/11Bloom understands what a beauty customer actually wants.35838163Discount code not workingJeannie HeathcoteMiss Amber Hintz Sr.Sep 19, 2025, 2:46 AM
3/5Fine. The agent was friendly but seemed unsure of the answer.18529153Missing samples in orderJeannie HeathcoteDarryl JacobiAug 4, 2025, 2:52 PM
3/5It's whatever. Got what I needed but no follow-through.52373824BOPIS order cancelled at storeJeannie HeathcoteJulie HodkiewiczJun 21, 2025, 11:06 AM
5/5Customer care actually listened. Refund processed without making me jump through hoops.60934108Allergic reaction concernJeannie HeathcoteKaela FriesenJun 7, 2025, 5:41 PM
4/5Solid first impression. The welcome email was a little overwhelming.37846237Restock alert for backorderJeannie HeathcoteSteve O'ConnerMay 28, 2025, 9:38 AM
Page 1 of 1

Properties

Customer
Name
Jeannie Heathcote
Email
jason.gusikowski81@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
8,151
Lifetime spend
236
Last purchase
May 7, 2026
Skin tone
medium
Foundation shade
29P
Skin concerns
anti-aging
Allergies / restrictions
—
Favorite brands
Chanel, Living Proof, Dior, Tatcha
YTD spend
185
App installed
No
App last opened
May 9, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
3
Preferred category
haircare
Tickets
Tickets
39
Last seen
May 13, 2026
Responses
Avg rating
3.91