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CustomersReva Schuster

Reva Schuster

debra_ferry68@hotmail.com
Tickets50Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
10/11The selection, the service, the app — all top tier.24724114Allergic reaction concernReva SchusterAmely PacochaApr 25, 2026, 3:15 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.84639862Gift card balance questionReva SchusterDarryl JacobiOct 22, 2025, 7:29 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.09566183Klarna / Afterpay split issueReva SchusterLeonard Waters-HowellOct 18, 2025, 10:54 PM
9/11Bloom understands what a beauty customer actually wants.66393556Cancel order requestReva SchusterGarth DooleySep 27, 2025, 4:22 PM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.34280921Foundation match helpReva SchusterGarth DooleyAug 2, 2025, 6:58 PM
5/5Color match through the app worked perfectly. Foundation is spot on.83257740Question about product ingredientsReva SchusterKaela FriesenJul 31, 2025, 2:40 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.17834935Lost package follow-upReva SchusterOscar O'HaraJul 7, 2025, 10:42 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.50676329App login problemReva SchusterMr. Skyla TrantowJun 25, 2025, 11:00 PM
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Properties

Customer
Name
Reva Schuster
Email
debra_ferry68@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
16,445
Lifetime spend
1,742
Last purchase
Apr 14, 2026
Skin tone
fair
Foundation shade
41W
Skin concerns
dryness, uneven-texture, redness
Allergies / restrictions
sulfate-free
Favorite brands
Charlotte Tilbury, Olaplex, Estée Lauder, Tatcha
YTD spend
3,486
App installed
Yes
App last opened
May 18, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
320
Total orders
—
Preferred category
haircare
Tickets
Tickets
50
Last seen
May 20, 2026
Responses
Avg rating
6.00