Reva Schuster
debra_ferry68@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37403055 | Loyalty points not posting | Closed | Normal | Reva Schuster | — |  Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 68272183 | Pro discount enrollment | Closed | High | Reva Schuster | — |  Eula McKenzie | Chat | shippingfragrance | 2h | ○Sent, no reply | — | — | — | May 9, 2026 | May 12, 2026 |
| 63810625 | Wrong shade sent | Open | Normal | Reva Schuster | — |  Julie Hodkiewicz | wholesalereturns | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 24724114 | Allergic reaction concern | Solved | Normal | Reva Schuster | — |  Amely Pacocha | — | 17h | ●Responded | 10/11 | — | — | Apr 23, 2026 | - | |
| 63037734 | Wrong shade sent | Solved | High | Reva Schuster | — |  Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 68200299 | Discount code not working | Solved | Normal | Reva Schuster | — | Eula McKenzie | Chat | wholesaleinfluencerbopis | 14h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 79709703 | Item authenticity concern | Solved | Normal | Reva Schuster | — |  Leonard Waters-Howell | bopisvip | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 26554469 | Loyalty points not posting | Solved | Low | Reva Schuster | — |  Mr. Skyla Trantow | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - |
| 28979250 | Refund not received | Solved | Normal | Reva Schuster | — |  Kaela Friesen | Chat | loyaltyinfluencer | 7h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 09901204 | Insider tier issue | Solved | Normal | Reva Schuster | — |  Miss Amber Hintz Sr. | Social | returnsloyaltyinfluencer | 1h | ⊘Not fired | — | — | — | Mar 25, 2026 | - |
| 85927361 | Influencer code not working | Solved | Normal | Reva Schuster | — |  Jacklyn Dare | shade-match | 5h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 14645696 | Item authenticity concern | Solved | Normal | Reva Schuster | — |  Ignatius Cummerata | Chat | fragrance | 10h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 61739776 | Missing samples in order | Solved | Normal | Reva Schuster | — |  Tommy Kuvalis | Chat | — | 7d 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 21613547 | Address change after shipping | Closed | Urgent | Reva Schuster | — |  Darryl Jacobi | damagedbopisgift-card | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 11649669 | Price match request | Solved | Normal | Reva Schuster | — |  Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 75265783 | Question about product ingredients | Solved | Normal | Reva Schuster | — |  Kip Schroeder IV | — | 2h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |
| 82634804 | Price match request | Pending | Normal | Reva Schuster | — | Mr. Lonie Hudson | Phone | loyaltysamples | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 19535173 | Pro discount enrollment | Solved | Low | Reva Schuster | — | Mr. Lonie Hudson | appsamples | 1h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 21870291 | Klarna / Afterpay split issue | Solved | Normal | Reva Schuster | — |  Lily Raynor | loyaltybopisfragrance | 4h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 50081165 | Address change after shipping | Solved | Low | Reva Schuster | — |  Katrina Johns | Chat | gift-cardinfluencershipping | 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 37718383 | Lost package follow-up | Solved | Normal | Reva Schuster | — | Mr. Eliza Gerhold IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 96833312 | Loyalty points not posting | Solved | High | Reva Schuster | — | Mr. Cade Senger | gift-cardshipping | 3d 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 27282647 | Order arrived damaged | Solved | Normal | Reva Schuster | — | Kaela Friesen | Chat | shade-match | 2d 16h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 78933657 | Address change after shipping | Closed | Low | Reva Schuster | — | Mr. Skyla Trantow | bopis | 17h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 17629228 | Cancel subscription / Auto-replenish | Solved | Normal | Reva Schuster | — | Mr. Eliza Gerhold IV | returnsshade-match | 5h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 46502923 | Restock alert for backorder | Solved | Normal | Reva Schuster | — | Mr. Cade Senger | Chat | — | 9h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 30136468 | Missing items in shipment | Solved | Normal | Reva Schuster | — | Ignatius Cummerata | Chat | shippingfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 33929089 | Loyalty points not posting | Solved | Urgent | Reva Schuster | — | Mr. Cade Senger | Chat | bopis | 17h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 43275944 | Foundation match help | Solved | Normal | Reva Schuster | — | Tommy Kuvalis | Phone | bopisvip | 10d | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 53367789 | Wholesale order question | Closed | High | Reva Schuster | — | Mr. Skyla Trantow | shade-match | 9h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 22209719 | Foundation match help | Closed | Normal | Reva Schuster | — | Ignatius Cummerata | influencer | 11h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 30, 2025 | |
| 84639862 | Gift card balance question | Solved | Normal | Reva Schuster | — | Darryl Jacobi | apployalty | 6h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | |
| 09566183 | Klarna / Afterpay split issue | Solved | High | Reva Schuster | — | Leonard Waters-Howell | bopis | 17h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |
| 66393556 | Cancel order request | Solved | High | Reva Schuster | — |  Garth Dooley | shade-matchvip | 4h | ●Responded | 9/11 | — | — | Sep 25, 2025 | - | |
| 85113487 | Klarna / Afterpay split issue | Solved | Normal | Reva Schuster | — | Leonard Waters-Howell | damaged | 8h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | |
| 54361568 | Wholesale order question | Solved | Normal | Reva Schuster | — | Kaela Friesen | Chat | wholesaleappvip | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 17529916 | Influencer code not working | Closed | Normal | Reva Schuster | — | Miss Amber Hintz Sr. | shade-matchfragrance | 11h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 17, 2025 | |
| 40338734 | Wrong shade sent | Closed | Normal | Reva Schuster | — | Kaela Friesen | Chat | shippingshade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 03205179 | App login problem | Solved | Normal | Reva Schuster | — | Darryl Jacobi | Social | app | 6h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 56662049 | Insider tier issue | Pending | Normal | Reva Schuster | — | Eula McKenzie | gift-carddamagedwholesale | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 34280921 | Foundation match help | Closed | Normal | Reva Schuster | — | Garth Dooley | Phone | — | 12h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 5, 2025 |
| 83257740 | Question about product ingredients | Closed | Normal | Reva Schuster | — | Kaela Friesen | wholesale | 4h | ●Responded | 5/5 | — | — | Jul 29, 2025 | Aug 1, 2025 | |
| 13179546 | Refund not received | Solved | Low | Reva Schuster | — | Garth Dooley | Chat | damagedvip | 1h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 45600781 | Return after 30-day window | Solved | Normal | Reva Schuster | — | Tommy Kuvalis | samples | 17h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 73047358 | Shipping cost question | Solved | Urgent | Reva Schuster | — | Tommy Kuvalis | — | 2d 19h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 17834935 | Lost package follow-up | Solved | High | Reva Schuster | — |  Oscar O'Hara | Chat | wholesalesamplesbopis | 3h | ●Responded | 5/5 | — | — | Jul 5, 2025 | - |
| 11259274 | Influencer code not working | Closed | Normal | Reva Schuster | — | Julie Hodkiewicz | Chat | bopisvip | 10h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 |
| 50676329 | App login problem | Solved | Normal | Reva Schuster | — | Mr. Skyla Trantow | samplesrefund | 3h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - | |
| 07886445 | Klarna / Afterpay split issue | Solved | Normal | Reva Schuster | — | Mr. Lonie Hudson | Social | influencer | 14h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 46663608 | Foundation match help | Closed | Normal | Reva Schuster | — | Miss Amber Hintz Sr. | Chat | gift-carddamaged | 6h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 |