Mr. Kelvin Volkman
marco36@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | I will never recommend this brand again. Truly terrible support. | 13718805Influencer code not working | Mr. Kelvin Volkman |  Miss Amber Hintz Sr. | Apr 6, 2026, 2:18 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 97814243Gift card balance question | Mr. Kelvin Volkman |  Darryl Jacobi | Feb 21, 2026, 1:34 AM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 55052147Restock alert for backorder | Mr. Kelvin Volkman |  Mr. Lonie Hudson | Feb 16, 2026, 10:31 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 96982608Return after 30-day window | Mr. Kelvin Volkman |  Katrina Johns | Jan 22, 2026, 11:30 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 69765874Klarna / Afterpay split issue | Mr. Kelvin Volkman |  Chaz Renner | Nov 14, 2025, 6:08 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 13565283Foundation match help | Mr. Kelvin Volkman |  Steve O'Conner | Nov 13, 2025, 1:40 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 94106827Cancel order request | Mr. Kelvin Volkman | Miss Amber Hintz Sr. | Oct 22, 2025, 7:01 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 32249980Missing items in shipment | Mr. Kelvin Volkman |  Oscar O'Hara | Aug 31, 2025, 7:44 PM |
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 01799806Address change after shipping | Mr. Kelvin Volkman |  Leonard Waters-Howell | Aug 14, 2025, 5:01 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 41180468Pro discount enrollment | Mr. Kelvin Volkman | Darryl Jacobi | Aug 2, 2025, 11:39 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 71861283Klarna / Afterpay split issue | Mr. Kelvin Volkman | Leonard Waters-Howell | Jul 5, 2025, 11:06 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 49425678Klarna / Afterpay split issue | Mr. Kelvin Volkman | Chaz Renner | Jun 18, 2025, 1:16 AM |