Mr. Kelvin Volkman
marco36@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77186897 | Wholesale order question | Solved | Normal | Mr. Kelvin Volkman | — |  Julie Hodkiewicz | Chat | bopisrefund | 4h | ○Sent, no reply | — | — | — | May 10, 2026 | - |
| 13718805 | Influencer code not working | Solved | Urgent | Mr. Kelvin Volkman | — |  Miss Amber Hintz Sr. | vip | 8d 7h | ●Responded | 1/5 | — | — | Mar 27, 2026 | - | |
| 97814243 | Gift card balance question | Solved | Normal | Mr. Kelvin Volkman | — |  Darryl Jacobi | shade-matchwholesale | 8h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |
| 55052147 | Restock alert for backorder | Solved | Normal | Mr. Kelvin Volkman | — |  Mr. Lonie Hudson | shippingapp | 2h | ●Responded | 9/11 | — | — | Feb 14, 2026 | - | |
| 42856232 | Item authenticity concern | Closed | Normal | Mr. Kelvin Volkman | — |  Lily Raynor | — | 2h | ⊘Not fired | — | — | — | Jan 29, 2026 | Jan 30, 2026 | |
| 96982608 | Return after 30-day window | Solved | High | Mr. Kelvin Volkman | — |  Katrina Johns | Chat | influencerapp | 1h | ●Responded | 4/5 | — | — | Jan 21, 2026 | - |
| 10205137 | Pro discount enrollment | Solved | Normal | Mr. Kelvin Volkman | — | Katrina Johns | damagedviprefund | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 08931376 | Question about product ingredients | Pending | Normal | Mr. Kelvin Volkman | — |  Amely Pacocha | Chat | vipshade-match | - | —Skipped | — | — | — | Dec 13, 2025 | - |
| 69765874 | Klarna / Afterpay split issue | Solved | Low | Mr. Kelvin Volkman | — |  Chaz Renner | shade-matchshippinginfluencer | 22h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | |
| 13565283 | Foundation match help | Solved | Normal | Mr. Kelvin Volkman | — |  Steve O'Conner | — | 1h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | |
| 68841801 | App crashes at checkout | Solved | Normal | Mr. Kelvin Volkman | — |  Vilma Gusikowski | gift-cardapp | 1d 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 81157953 | Allergic reaction concern | Solved | Normal | Mr. Kelvin Volkman | — |  Eula McKenzie | damaged | 6h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |
| 94106827 | Cancel order request | Closed | Low | Mr. Kelvin Volkman | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 3/5 | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 71644724 | Order arrived damaged | Solved | Normal | Mr. Kelvin Volkman | — | Darryl Jacobi | bopisgift-cardwholesale | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 47072479 | Gift card balance question | Solved | Normal | Mr. Kelvin Volkman | — | Steve O'Conner | shippingshade-matchbopis | 2h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 99965288 | Discount code not working | Pending | Normal | Mr. Kelvin Volkman | — | Mr. Lonie Hudson | refundinfluencer | - | —Skipped | — | — | — | Oct 6, 2025 | - | |
| 34306023 | Missing items in shipment | Open | Low | Mr. Kelvin Volkman | — | Steve O'Conner | bopis | - | —Skipped | — | — | — | Sep 23, 2025 | - | |
| 22139813 | Loyalty points not posting | Solved | Low | Mr. Kelvin Volkman | — |  Ignatius Cummerata | Social | shade-match | 2d 11h | ⊘Not fired | — | — | — | Sep 16, 2025 | - |
| 37677859 | Missing samples in order | Open | Low | Mr. Kelvin Volkman | — | Julie Hodkiewicz | refund | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 17174235 | Item authenticity concern | Solved | High | Mr. Kelvin Volkman | — |  Faith Hilll | Chat | gift-carddamaged | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 80361062 | Cancel order request | Solved | Urgent | Mr. Kelvin Volkman | — |  Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 32249980 | Missing items in shipment | Solved | Normal | Mr. Kelvin Volkman | — |  Oscar O'Hara | damagedvipwholesale | 1d 13h | ●Responded | 3/5 | — | — | Aug 28, 2025 | - | |
| 33445499 | Question about product ingredients | Solved | High | Mr. Kelvin Volkman | — |  Kip Schroeder IV | Phone | wholesaleshipping | 4d 5h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - |
| 02304344 | App crashes at checkout | Open | Normal | Mr. Kelvin Volkman | — |  Garth Dooley | Chat | — | - | —Skipped | — | — | — | Aug 13, 2025 | - |
| 01799806 | Address change after shipping | Solved | Normal | Mr. Kelvin Volkman | — |  Leonard Waters-Howell | Chat | vipinfluencer | 8h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - |
| 53102819 | Shipping cost question | Closed | High | Mr. Kelvin Volkman | — | Dr. Mandy McLaughlin | Phone | — | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 19, 2025 |
| 94548550 | Klarna / Afterpay split issue | Solved | Low | Mr. Kelvin Volkman | — | Julie Hodkiewicz | bopisrefundapp | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 41180468 | Pro discount enrollment | Solved | Urgent | Mr. Kelvin Volkman | — | Darryl Jacobi | Chat | loyalty | 6h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 68023183 | Gift card balance question | Pending | Normal | Mr. Kelvin Volkman | — | Lily Raynor | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 71861283 | Klarna / Afterpay split issue | Solved | Normal | Mr. Kelvin Volkman | — | Leonard Waters-Howell | bopisdamagedsamples | 3h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 91792722 | Restock alert for backorder | Solved | Normal | Mr. Kelvin Volkman | — | Oscar O'Hara | returns | 4h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 84463946 | Cancel order request | Pending | Urgent | Mr. Kelvin Volkman | — |  Tommy Kuvalis | Phone | samplesinfluencerapp | - | —Skipped | — | — | — | Jun 21, 2025 | - |
| 49425678 | Klarna / Afterpay split issue | Closed | Normal | Mr. Kelvin Volkman | — | Chaz Renner | shippingdamagedloyalty | 7h | ●Responded | 10/11 | — | — | Jun 17, 2025 | Jun 18, 2025 | |
| 56751371 | BOPIS order cancelled at store | Pending | Normal | Mr. Kelvin Volkman | — |  Jacklyn Dare | Chat | wholesalebopisapp | - | —Skipped | — | — | — | Jun 12, 2025 | - |