Dr. Bradly Lind
minnie_leffler-herzog71@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 81747422Wholesale order question | May 12, 2026, 5:39 AM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 64485576Item authenticity concern | Apr 30, 2026, 12:07 AM | ||
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 30322008App crashes at checkout | Mar 4, 2026, 12:10 PM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 64911476Price match request | Jan 19, 2026, 10:03 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 13723825Cancel order request | Oct 28, 2025, 7:18 PM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 62926717BOPIS order cancelled at store | Oct 11, 2025, 8:22 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 70122874Question about product ingredients | Aug 1, 2025, 2:49 PM |