Aron Boyer
wanda_wisozk@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 62759234Gift card balance question | Mar 29, 2026, 9:08 PM | ||
| 2/5 | Bring back the old loyalty point structure. | 47832957Address change after shipping | Mar 6, 2026, 12:32 PM | ||
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 66385502Loyalty points not posting | Nov 26, 2025, 4:13 AM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 48425103Refund not received | Oct 9, 2025, 3:25 PM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 79334171Shipping cost question | Sep 14, 2025, 4:13 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 84308825BOPIS pickup not ready | Aug 4, 2025, 1:48 AM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 00281953App login problem | Jul 24, 2025, 10:30 AM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 69597794Gift card balance question | Jul 4, 2025, 7:22 PM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 53826659Restock alert for backorder | Jun 20, 2025, 5:53 AM |