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CustomersRicky Towne

Ricky Towne

clint_huels97@hotmail.com
Tickets25Responses5
Showing 1 - 5 of 5
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Got the replacement but it took three back-and-forths to confirm the shade.86562299Where is my order?Ricky TowneDarryl JacobiMay 14, 2026, 12:21 PM
1/5Couldn't complete onboarding. Eventually gave up.30869224Foundation match helpRicky TowneOscar O'HaraJan 6, 2026, 12:10 PM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.75452703Missing samples in orderRicky TowneLily RaynorJan 4, 2026, 10:43 PM
4/5Good. The personalization was decent but missed my undertone.72795252Item authenticity concernRicky TowneYazmin JastJul 25, 2025, 3:55 AM
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.19998429Shipping cost questionRicky TowneYazmin JastJun 19, 2025, 4:24 AM
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Properties

Customer
Name
Ricky Towne
Email
clint_huels97@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
7,410
Lifetime spend
35
Last purchase
Mar 28, 2026
Skin tone
—
Foundation shade
49P
Skin concerns
fine-lines, uneven-texture, dullness
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
195
Total orders
11
Preferred category
—
Tickets
Tickets
25
Last seen
May 19, 2026
Responses
Avg rating
3.00