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CustomersMiss Reece Grady

Miss Reece Grady

charles_dibbert@hotmail.com
Tickets32Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Didn't honor the price match. Felt nickel-and-dimed.15820536Influencer code not workingMiss Reece GradyOscar O'HaraMay 20, 2026, 5:41 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.04240626BOPIS order cancelled at storeMiss Reece GradyLeonard Waters-HowellApr 15, 2026, 9:22 PM
3/5Got there. Took a full week which was longer than I'd expect for a missing item.59961121Loyalty points not postingMiss Reece GradyVilma GusikowskiFeb 23, 2026, 11:04 AM
3/5Agent was polite but couldn't actually fix the loyalty points issue.98744585Address change after shippingMiss Reece GradyLeonard Waters-HowellFeb 4, 2026, 6:46 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.66471827Gift card balance questionMiss Reece GradyOscar O'HaraJan 31, 2026, 1:44 PM
4/11Pricing has crept up and the value isn't there anymore.05309593BOPIS order cancelled at storeMiss Reece GradyMr. Lonie HudsonSep 19, 2025, 6:36 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.90503377Wholesale order questionMiss Reece GradyVilma GusikowskiSep 15, 2025, 10:16 AM
4/5Quick resolution, only had to enter the order number twice.10289244Lost package follow-upMiss Reece GradyVilma GusikowskiJun 1, 2025, 1:08 AM
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Properties

Customer
Name
Miss Reece Grady
Email
charles_dibbert@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
2,294
Lifetime spend
4,027
Last purchase
May 23, 2026
Skin tone
—
Foundation shade
10P
Skin concerns
sensitivity
Allergies / restrictions
—
Favorite brands
Olaplex, Rare Beauty
YTD spend
3,337
App installed
—
App last opened
Apr 9, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
240
Total orders
—
Preferred category
haircare
Tickets
Tickets
32
Last seen
May 21, 2026
Responses
Avg rating
3.88