Arvel Schroeder
toni7@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 55469873Lost package follow-up | Mar 3, 2026, 6:36 AM | ||
| 9/11 | Big fan. Their customer service has saved me more than once. | 35219861Wholesale order question | Jan 6, 2026, 12:34 PM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 14423474Loyalty points not posting | Dec 11, 2025, 8:14 PM | ||
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 14365058Missing samples in order | Dec 9, 2025, 1:22 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 14581619Lost package follow-up | Sep 22, 2025, 9:55 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 42752121Foundation match help | Aug 30, 2025, 2:26 AM | ||
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 45901323Wrong shade sent | Aug 22, 2025, 8:40 PM | ||
| 9/11 | Already referred three friends. They all love it too. | 68161830Item authenticity concern | Jun 14, 2025, 3:37 AM |