Mildred Cronin
alexandra79@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 82359694Restock alert for backorder | Mildred Cronin |  Chaz Renner | Apr 22, 2026, 7:30 PM |
| 7/11 | Decent enough. The app has bugs sometimes. | 86372943BOPIS pickup not ready | Mildred Cronin |  Jacklyn Dare | Feb 23, 2026, 7:40 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 22348310Return after 30-day window | Mildred Cronin |  Mr. Skyla Trantow | Dec 29, 2025, 1:01 AM |
| 1/11 | Quality of CS team has dropped. Used to be great. | 42533451Question about product ingredients | Mildred Cronin | Chaz Renner | Dec 22, 2025, 2:21 AM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 87989669App login problem | Mildred Cronin |  Eula McKenzie | Dec 6, 2025, 12:46 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 18177234Cancel order request | Mildred Cronin | Mr. Skyla Trantow | Nov 2, 2025, 6:54 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 13866443BOPIS order cancelled at store | Mildred Cronin |  Steve O'Conner | Sep 4, 2025, 12:54 PM |
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 92845688BOPIS order cancelled at store | Mildred Cronin |  Lily Raynor | Aug 18, 2025, 11:56 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 09747557Shipping cost question | Mildred Cronin |  Mr. Cade Senger | Jun 18, 2025, 9:03 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 57812292Klarna / Afterpay split issue | Mildred Cronin | Steve O'Conner | Jun 14, 2025, 12:32 AM |