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CustomersMr. Raul Doyle

Mr. Raul Doyle

loren77@yahoo.com
Tickets37Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Their chatbot actually solved my problem before a human was needed.17374351Price match requestMr. Raul DoyleEula McKenzieMay 24, 2026, 2:02 PM
2/5Agent didn't actually solve the issue, just told me to wait.89178423Missing items in shipmentMr. Raul DoyleMr. Cade SengerMay 14, 2026, 3:03 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.94818945Order arrived damagedMr. Raul DoyleLeonard Waters-HowellApr 19, 2026, 4:22 AM
7/11I'm a regular customer but I don't evangelize.81231582Restock alert for backorderMr. Raul DoyleMiss Amber Hintz Sr.Feb 27, 2026, 1:30 AM
5/5They reshipped my order overnight after the package was lost. Top tier.09928104Pro discount enrollmentMr. Raul DoyleFaith HilllFeb 13, 2026, 9:23 PM
4/5Liked the experience. App could be slightly faster.21327160App crashes at checkoutMr. Raul DoyleKaela FriesenDec 13, 2025, 11:09 AM
5/5Got my address updated mid-shipment in under a minute.72267956Discount code not workingMr. Raul DoyleMr. Cade SengerDec 6, 2025, 8:10 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.04221488Address change after shippingMr. Raul DoyleGarth DooleyDec 5, 2025, 12:27 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.66314654Klarna / Afterpay split issueMr. Raul DoyleOscar O'HaraNov 18, 2025, 7:14 AM
5/5Reset my password and reordered without losing my cart. Beautifully done.79021710Address change after shippingMr. Raul DoyleVilma GusikowskiOct 17, 2025, 5:03 PM
3/5Took two chats to get the issue solved. Each agent gave me different info.13262348App login problemMr. Raul DoyleGarth DooleySep 14, 2025, 1:59 PM
4/5The product swap went through. Wish the email confirmations were faster.46388474Gift card balance questionMr. Raul DoyleTommy KuvalisAug 24, 2025, 12:21 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.15524926Birthday gift not receivedMr. Raul DoyleKatrina JohnsAug 11, 2025, 11:30 AM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.70107184Order arrived damagedMr. Raul DoyleKatrina JohnsJul 18, 2025, 3:17 PM
1/5Treated like I was lying about the missing items. Insulting.35683619Wholesale order questionMr. Raul DoyleOscar O'HaraJul 6, 2025, 12:33 PM
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Properties

Customer
Name
Mr. Raul Doyle
Email
loren77@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
6,531
Lifetime spend
2,155
Last purchase
May 22, 2026
Skin tone
tan
Foundation shade
36N
Skin concerns
redness, fine-lines, uneven-texture
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Diptyque, Le Labo
YTD spend
2,075
App installed
Yes
App last opened
May 2, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
195
Total orders
15
Preferred category
—
Tickets
Tickets
37
Last seen
May 22, 2026
Responses
Avg rating
5.20