Mr. Raul Doyle
loren77@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 17374351Price match request | May 24, 2026, 2:02 PM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 89178423Missing items in shipment | May 14, 2026, 3:03 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 94818945Order arrived damaged | Apr 19, 2026, 4:22 AM | ||
| 7/11 | I'm a regular customer but I don't evangelize. | 81231582Restock alert for backorder | Feb 27, 2026, 1:30 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 09928104Pro discount enrollment | Feb 13, 2026, 9:23 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 21327160App crashes at checkout | Dec 13, 2025, 11:09 AM | ||
| 5/5 | Got my address updated mid-shipment in under a minute. | 72267956Discount code not working | Dec 6, 2025, 8:10 AM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 04221488Address change after shipping | Dec 5, 2025, 12:27 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 66314654Klarna / Afterpay split issue | Nov 18, 2025, 7:14 AM | ||
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 79021710Address change after shipping | Oct 17, 2025, 5:03 PM | ||
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 13262348App login problem | Sep 14, 2025, 1:59 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 46388474Gift card balance question | Aug 24, 2025, 12:21 PM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 15524926Birthday gift not received | Aug 11, 2025, 11:30 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 70107184Order arrived damaged | Jul 18, 2025, 3:17 PM | ||
| 1/5 | Treated like I was lying about the missing items. Insulting. | 35683619Wholesale order question | Jul 6, 2025, 12:33 PM |