Lavonne Schimmel
antonia_ritchie42@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 67953683Wholesale order question | Lavonne Schimmel |  Ignatius Cummerata | May 16, 2026, 10:38 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 22506084Cancel subscription / Auto-replenish | Lavonne Schimmel |  Mr. Skyla Trantow | Apr 16, 2026, 9:19 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 59121455Lost package follow-up | Lavonne Schimmel |  Julie Hodkiewicz | Feb 27, 2026, 2:45 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 85006669Allergic reaction concern | Lavonne Schimmel |  Amely Pacocha | Feb 15, 2026, 1:04 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 91146209Missing samples in order | Lavonne Schimmel | Julie Hodkiewicz | Feb 13, 2026, 4:04 PM |
| 10/11 | The selection, the service, the app — all top tier. | 68216691Insider tier issue | Lavonne Schimmel |  Vilma Gusikowski | Dec 2, 2025, 1:16 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 94473533BOPIS pickup not ready | Lavonne Schimmel |  Darryl Jacobi | Nov 10, 2025, 4:29 PM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 70508198Address change after shipping | Lavonne Schimmel | Amely Pacocha | Nov 8, 2025, 12:56 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 90308923Where is my order? | Lavonne Schimmel |  Mr. Eliza Gerhold IV | Sep 22, 2025, 8:07 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 23517402App login problem | Lavonne Schimmel |  Mr. Cade Senger | Jul 7, 2025, 10:40 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 31989241Cancel subscription / Auto-replenish | Lavonne Schimmel |  Jacklyn Dare | Jun 12, 2025, 3:57 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 11371845Loyalty points not posting | Lavonne Schimmel | Mr. Cade Senger | Jun 5, 2025, 1:37 AM |