Shelia Jakubowski
luz92@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 69501631Store experience feedback | Shelia Jakubowski |  Garth Dooley | Mar 19, 2026, 8:05 AM |
| 5/5 | Improve the BOPIS experience in stores. | 63379484Refund not received | Shelia Jakubowski |  Jacklyn Dare | Feb 2, 2026, 4:38 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 83474875Wrong shade sent | Shelia Jakubowski |  Ignatius Cummerata | Jan 28, 2026, 12:55 PM |
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 44210127Where is my order? | Shelia Jakubowski |  Mr. Eliza Gerhold IV | Oct 26, 2025, 6:59 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 33058943Address change after shipping | Shelia Jakubowski | Mr. Eliza Gerhold IV | Sep 6, 2025, 11:23 AM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 54799449Loyalty points not posting | Shelia Jakubowski |  Mr. Skyla Trantow | Jun 26, 2025, 4:21 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 69889441Insider tier issue | Shelia Jakubowski | Garth Dooley | Jun 22, 2025, 11:12 PM |