Edward Schoen
chester.keeling71@yahoo.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 23671581Wrong shade sent | Edward Schoen |  Leonard Waters-Howell | Jan 30, 2026, 7:22 AM |
| 1/5 | Honestly love the brand but the app needs a real overhaul. | 02832865BOPIS order cancelled at store | Edward Schoen |  Garth Dooley | Jan 19, 2026, 10:48 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 78542541App crashes at checkout | Edward Schoen |  Yazmin Jast | Dec 6, 2025, 9:42 AM |
| 4/5 | Smaller sample sizes that aren't single-use. | 51834161Cancel order request | Edward Schoen |  Chaz Renner | Nov 13, 2025, 12:11 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 07193643Item authenticity concern | Edward Schoen |  Ignatius Cummerata | Sep 30, 2025, 2:37 PM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 40914642Cancel subscription / Auto-replenish | Edward Schoen |  Faith Hilll | Sep 25, 2025, 8:25 PM |
| 1/11 | Wouldn't recommend after the return debacle I went through. | 94787908Pro discount enrollment | Edward Schoen |  Miss Amber Hintz Sr. | Jul 20, 2025, 3:14 AM |